Trend 2: e-commerce is here to stay
One of the pandemic’s key challenges for automation players was meeting excess demand, particularly with the rise in e-commerce. As online shopping boomed, major logistics vendors continued to increase investment in warehouse automation solutions to help meet rising demand.
Throughout 2020 and 2021 customers migrated to a dependence on e-commerce, and it’s expected that many will not revert to their old habits once the pandemic is over.
According to ShipMatrix, a shipment data tracking company, more than 3 billion packages were shipped in the United States between Thanksgiving and Christmas 2020, up 36% from 2.2. billion in 2019.
This uptick accelerated the degree to which supply chain stakeholders plan to deploy automation.
E-commerce is here to stay, and retailers must scale to keep up with demand turning. Automation solutions are the key to keep up.
This expected growth, however, is conditional on the ability of automation companies to scale and deliver solutions.