Fax remains one of the most common ways to communicate healthcare information, including that for patient referrals. Legacy paper faxing, however, introduces many potential points of failure and, by extension, lost revenue. These include:
- Wrong numbers
- Paper jams
- Low toner and poor print outs
- Out-of-paper errors that delay delivery
- Misplaced, lost or unattended documents
And these don’t address the time needed to manage paper, especially through a process. Fax automation removes these potential areas of failure and simplifies communication management, creating an accountable chain-of-custody for patient information throughout the process.
Read about how fax automation cut a workflow from days to hours