healthcare and patient information management services, doctor using tablet

Patient Information Management

Transform communication to reduce resolution time and improve operating margins.

The way you work has changed. Manual processes, paper-based data, and multiple data siloes put immense pressure on profitability and data security for healthcare organizations. Patient Information Management eliminates paper workflows and faxing in a secured and automated way to speed claims processing, protect your bottom-line, and improve the overall patient experience.

"That ability to see a document coming in, to scan it automatically, to build the index, to get it in Epic, and to route it for appropriate follow-up was the end-to-end solution that Ricoh helped us design. We’re able to use this solution to effectively get the documents into Epic using our enterprise document repository and that means that we don’t need to have any additional software."

Patient Financial Services Executive

Major Medical Center

Lower the risk of costly manual errors

Free your staff to focus on higher value, strategic work by taking the manual data entry out of the medical billing and insurance correspondence process.

With machine learning accuracy, automated data extraction and indexing match the patient information in correspondence with the EHR and ECM. Staff can focus on exceptions instead of repetitive tasks and data entry, addressing one of the main causes of burnout.

Unlock the power of information to boost operational efficiency

Ensure HIPAA and auditing compliance

See more on our solutions

Case Study: Speeding correspondence resolution and empowering remote work

Discover how a medical center cut claim resolution time by 75% and empowered remote staff.

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Article: IDC recognizes Ricoh as a “Major Player” in the RCM Market

Ricoh’s inclusion in the IDC MarketScape for Revenue Cycle Management Service Solutions Report is a significant milestone.

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Webinar: IDC and Ricoh uncover the future of patient information management

Hear about the future of financial correspondence automation and remote workflow enablement.

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Article: Eliminating inefficiencies in healthcare billing and claims drives revenue and patient satisfaction

Read the results of a Hospital Billing Study by The Harris Poll commissioned by Ricoh.

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eBook: Transforming communication to maximize healthcare efficiency

Discover how to streamline communication between payer, provider, and patient by automating financial correspondence.

View the eBook