Certified mail

What is certified mail?

Certified mail is an additional/optional mail service that provides both sender and recipient with proof of mailing and proof of delivery, providing a more confident shipping experience for both parties. It’s often used for important documents like legal notices, contracts, or assembly parts where confirmation of receipt is required.

How does certified mail work?

If you need quick and dependable delivery for an important item or document, businesses usually turn to certified mail. When you send certified mail, the carrier will give you a tracking number that will also go to the recipient so they can follow the shipment's tracking. In most cases, upon receiving the item, the recipient usually signs for the item as proof that the mail was delivered, resulting in a more confident shipping experience.

Why do businesses choose certified mail?

Businesses often turn to certified mail when they need assurance that critical documents are sent, tracked, and received securely. Other reasons are:

• Proof of delivery with recipient signature

• Tracking throughout the delivery process

• Peace of mind for senders and recipients

Is certified mail the same as registered mail?

No. While both may offer tracking services, registered mail includes additional security measures, making it more suitable for high-value items or documents.

Can certified mail be sent internationally?

No. Currently, certified mail is only a domestic service in the United States.

Does Ricoh help manage certified mail?

Ricoh works with Quadient® ConnectSuite e-Certify solution to automate the processing of Certified Mail® and enhance your mail tracking abilities.