We continue to see the resulting impacts of the COVID-19 pandemic around the world, and we are sharing updated information on the steps Ricoh is taking to help keep our employees, customers, partners, and communities healthy and safe.
Ricoh’s Business Continuity Plans (BCPs) have been implemented and updated throughout the pandemic. We are focused on providing the high-quality technology and services our customers expect, while keeping health and safety our top priority.
1. What is Ricoh doing to help keep employees safe?
Ricoh continues to follow applicable state orders governing in-person work, and we are also guided by recommendations of the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) for reducing the spread of COVID-19. This includes the following scenarios:
4. What’s the Ricoh device startup process after my workplace was closed for weeks/months?
View the video or download the Start-up Procedure brochure.
5. Is Ricoh still making equipment deliveries?
6. Are you expecting supply chain disruptions as a result of the pandemic?
As consumers, many of us have experienced sporadic product shortages at our local grocery/retail stores for months. It’s no secret that the global manufacturing and supply chain across all business (B2B) and consumer (B2C) markets have been impacted by the pandemic. At Ricoh, we are continuing to work closely with our manufacturing division and suppliers to minimize delays, and we are focused on providing the quality offerings you expect as quickly as possible.