About @Remote Office remote printer management system

The @Remote Office appliance facilitates remote printer device management for a networked fleet of multifunctional devices and laser printers

• The @Remote Office appliance facilitates remote printer device management for a networked fleet of multifunctional devices and laser printers
• Collects and submits meter data on a schedule that meets your needs|Intelligent alerts automatically notify service providers of Ricoh devices needing service and toner*
• Enables remote scheduling and completion of individual firmware and driver upgrades|Provides printer monitoring and access to device usage reporting via a secure web-based reporting portal
• Certified under ISO15408 / Common Criteria Certification: Assurance Level: EAL 3
• @Remote Office manages up to 100 Ricoh devices and monitors up to 500 third party devices.
Note- *Ability to provide automation of service and toner alerts is based in part on the capabilities of the service provider.

Major Applications

• Automates the external communication aspect of printer management
• Automates the external communication aspect of printer management
• Eliminates manual printer monitoring
• Provides visibility to networked output device population and usage trending|Provides green reports for Ricoh devices

Using @Remote Office remote printer management system

• The @Remote Office remote printer management appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote hosting facility.
• Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as fleet utilization reporting.
• Reporting includes: fleet population, utilization, trending and green reporting (See Sample Reports/Screen Shots).
• @Remote collects Print, Copy, and Fax output usage data for Ricoh devices, and collects total print meter for legacy and third-party devices.
• Toner alerts and service alerts are sent in real time*
• Device firmware and drivers may be upgraded on a scheduled basis*
  
  Note: *Ability to provide automation of service and toner alerts is based in part on the capabilities of the service provider.