RICOH ProcessDirector™

Efficiency and automation at every stage in your workflow.

A leading print workflow software

ProcessDirector gives you an automated, vendor-neutral, and scalable end-to-end production print workflow management solution. Capture, transform, and manage your data, information, and processes in ways that can help you achieve 100% output integrity.

And along the way, you′ll empower your production team to minimize errors, reduce costs, boost productivity, streamline your production environments, and, of course, improve profitability.


  • Reduce costs by automating manual tasks.
  • Achieve output integrity and satisfy reporting requirements.
  • Minimize the risk of human error.
  • Streamline mail handling to lower costs.
  • Simplify multi-channel communications personalization and management.

Increase throughput and equipment utilization

Integrate disparate systems into a single, vendor-neutral, and centralized workflow.

  • View and control jobs via an intuitive dashboard.
  • Achieve a high level of integrity in a “touch and toss” environment.
  • Rule-based processing saves time by expanding the ability to work with fully composed PDF files.

Achieve output integrity and satisfy reporting requirements

Easily generate audit trails down to an individual piece level to respond to queries or audit requests.

  • Gain visibility from receipt to delivery.
  • Automate reprinting of damaged or missing pieces.
  • Enhance capacity planning, production optimization, and problem identification with reporting data.

Minimize mailing costs

Maximize postal discounts by using business rules, pooling documents, pre-sorting mail, and streamlining mail handling.

  • Reduce waste by updating document addresses before printing.
  • Combine documents for the same recipient into a single mail piece.
  • Qualify for the highest postal discounts.

Manage personalized communications across channels

Deliver individual documents to a customer′s channel of choice.

  • Reduce your reliance on IT and other departments.
  • Apply changes after composition in the workflow.
  • Give customers access to archived PDF or AFP documents.

Reconfigure your production print workflow software anytime

No matter your starting configuration, you can always add new capabilities as your business grows and evolves.

  • Engage our professional services team for customized capabilities.
  • Implement feature extensions quickly with experienced support.
  • Save time and minimize disruption, even in complicated production print environments.

Data visibility made easy, with RICOH Supervsior

Connect RICOH ProcessDirector to RICOH Supervisor and get more out of your data.

  • Visualize your job and document production volume by transmitting data collected from RICOH ProcessDirector reports feature to RICOH Supervisor.
  • Use built-in RICOH ProcessDirector dashboard to display common KPIs such as volume by printer, operator and submitting customer.
  • Summarize job data collected by the workflow such as number of documents, account codes, met/missed SLAs.
* Requires subscription to both RICOH Supervisor and its RICOH ProcessDirector Connect add-on.

Choose from more than a dozen add-on features

From preprinted forms replacement to postal automation to third-party integrations with web services enablement, you will find the features you need to build the production print workflow automation solution that matches your business need.

See the full list of current Process Director Add-On Features

Plus, you will have the skills and know-how of our consulting and professional services experts to help with implementation. Our teams have built workflows for organizations around the globe and are ready to help you too.


System Requirements

• 8GB RAM minimum, 16 GB RAM or more if any document processing function is required
• 200 GB or more disk storage
• SLES 12 with Service Pack 1 or later for x86_64
• SLES 15 with Service Pack 1 or above for x86_64
• Red Hat Enterprise Linux 7.6 through the latest 7.x
• Red Hat Enterprise Linux 8.1 through the latest 8.x
• Red Hat Enterprise Linux®️ (RHEL) 9
• Rocky Linux 8 and 9
• CentOS Linux 7.7 through latest 7.x for x86_64
• SUSE Linux Enterprise Server (SLES) 12 SP4 or above
• SUSE Linux Enterprise Server (SLES) 15.0 with Service Pack 1 or above
• Windows Server 2019 and Windows Server 2022
• Google Chrome, Mozilla Firefox, Chromium Edge browser

Submission Methods

• File copy to hot folder
• Poll directories on secure FTP site
• z/OS® AFP Download Plus (with optional AFP Support feature)
• Download for z/OS
• REST and SOAP web services
• Authorized users can drag and drop onto RPD GUI

We've had a long, successful relationship with the Ricoh team… so when we began our search for a software solution, we didn't have to look very far. We evaluated the competition, but ultimately, they were no match for RICOH ProcessDirector.
Kevin Sullivan
CCS Printing

Do more for your business

Achieve operational excellence
Achieve operational excellence

Achieve operational excellence

Deliver on time and under budget with production print solutions.

Commercial & Industrial Printing
Commercial & Industrial Printing

Commercial & Industrial Printing

Support your vision, your business and your future growth.

Rely on the production experts
Rely on the production experts

Rely on the production experts

Help your print operation run more smoothly with software tech support.