Complete more jobs in more ways
Multitask briskly with the extended capabilities found on the RICOH MP C2004ex Color Laser Multifunction Printer (MFP). Its motion sensor kicks in to get you started when you arrive at the device. Expand paper capacity up to 2,300 sheets to minimize interruptions. Scan documents and share them with many scan-to options, and fax contracts and other forms right via email to save on paper. Use standard PostScript® and PDF Direct Print emulation to complete complex jobs easily.
Impress with colorful media options
Print almost any document in vivid colors at up to 20 pages per minute (ppm) and 1200 x 1200 dpi, even on thicker paper stocks up to 300 gsm — including postcards. The MP C2004ex recalibrates during processing to maintain rich colors. Print on paper sizes up to 12" x 18".
Finish it your way
You have three powerful and versatile finishers to choose from, including two internal space-saving finishers and a 1,000-sheet booklet finisher — pick the one that fits the unique needs of your office environment. Take advantage of innovative rollers to stack output cleanly for easy distribution.
Enjoy a new way to work
Use the same touchscreen gestures you use on your smartphone to tap into a new level of productivity. The 10.1"-wide Smart Operation Panel (SOP) lets you effortlessly access a variety of details, including print settings, destinations, consumables and more.
Work the way you want
Tailor the Smart Operation Panel to work like you do. Choose from multiple user interfaces, place your own one-touch functional icons or apps on the Home Screen, such as the new Quick Copy Widget to simplify basic copy jobs, and follow the intuitive grid design to find important information quickly. Set your own workflow shortcuts. With the SOP Designer tool, technical and support teams can customize the Home Screen with a corporate logo, shortcut icons, messages and more from their PC — either prior to delivery or at the customer site after the MFP is installed. Add optional software solutions such as RICOH Content Manager to transform your most complex paper workflows into productive digital ones.
Work wherever you need to
Get up, move — and stay productive. Use your smartphone or tablet to download the RICOH Smart Device Connector App and connect to the MP C2004ex. Access information from your personal device or favorite cloud application and print or share it from the MFP without extra utilities, software or drivers. Print emails with images and PDF attachments. Scan originals and send the digital files directly to your device to take them with you or share them with others. Or, use the same app to send the information to Ricoh projectors and interactive whiteboards, and present in conferences and meeting rooms.
Find smarter, faster support*
Technical assistance is at your fingertips. With RemoteConnect Support, our technicians can access your Smart Operation Panel remotely for convenient troubleshooting. Change print settings over the LAN with Remote Access Support and RICOH Device Manager NX. Simplify upgrades for your entire fleet with Automatic Remote Firmware Support. Access a list of technical FAQs with Web HELP. You can even download self-help videos from our application site for easy troubleshooting.
*When enabled, internet connection required.
*When enabled, internet connection required.
Track everything and everyone
Be accountable for documents, data and devices. With user authentication, users log into the device via passcodes. Or, you can add the optional Near Field Communication (NFC) card reader and use proximity cards to gain access. You'll be able to track activity and issue chargebacks with RICOH Device Manager NX Accounting. Built-in encryption and overwrite tools protect your data. Manage everything with web administration tools, including automated service alerts, real-time device monitoring and troubleshooting.
Reduce your impact on your environment
Built to minimize vibrations and noise, the quiet MP C2004ex makes its impact in resource-saving ways, too. With its motion sensor, it powers up the operation panel in less than one second and recovers from energy-saving Sleep Mode in just 7.1 seconds. You can also cut paper usage by taking advantage of default duplex printing.
Need more information?
Learn more about the RICOH MP C2004ex Color Laser Multifunction Printer and how it may fit your business.
| Configuration | Console |
|---|---|
| Printing Process | 4-Drum Method |
| Control Panel | 10.1" Smart Operation Panel |
| Color/Black & White | Color |
| Output Speed Copy/Print | 20 ppm B&W & FC (LTR) |
| First Page Out Time | 7.6/5.4 seconds |
| Warm-Up Time | 26 seconds |
| Recovery Time From Sleep Mode | 7.1 seconds |
| Resolution | 600 dpi |
| System Memory | 2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option |
| Maximum Copy Quantity | Up to 999 copies |
| Duplexing | Automatic (Standard) |
| Automatic Reversing Document Feeder (ARDF) | Original Capacity: 100 sheets Original Size: 5.5" x 8.5" – 11" x 17" (A5-A3) Paper Weight: Simplex: 11 - 34 lb. Bond (40 - 128 g/m2) Duplex: 14 -34 lb. Bond (52 - 128 g/m2) |
| Zoom Range | 25% - 400% in 1% increments |
| Supported Paper Sizes | 1st Paper Tray: 8.5" x 11" (A4) 2nd, 3rd, 4th, Paper Trays: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes Bypass: Up to 12.6" x 18", Envelopes Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm) |
| Supported Paper Weights | Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2) Bypass Tray: 14 - 80 lb. Bond/166 lb. Index (52 - 300 g/m2) Duplex Unit: 14 -34lb. Bond (52 - 169 g/m2) |
| Supported Paper Types | Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes*, Coated, Labels* & OHP* |
| Standard Paper Capacity | 1,200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray) |
| Maximum Paper Capacity | 2,300 sheets |
| Standard Output Capacity | 500 sheets |
| Maximum Output Capacity | 625 sheets (with options) |
| Maximum Monthly Volume | 40000 |
| Power Source | 120V - 127V, 60Hz, 12A |
| Power Consumption | 1,584W or less; Sleep Mode: 0.8W |
| Dimensions W x D x H | 23.1" x 27.0" x 35.92" (587 mm x 685 mm x 913 mm) (includes ARDF) |
| Weight | 197 lbs., 89.2 kg (Includes ARDF) |
| Footnotes | *Tray 2 and Bypass Tray Only **Bypass Tray Only ***Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure |
Fax Connection Unit Type M19
ID: 417569
- Enables users to send and receive faxes on a sub MFP via a main MFP. This option is required on both the Main MFP that has the Fax Option Type M19 installed and on the Sub MFP(s) needing remote fax.
Fax Memory Unit Type M19 64MB
ID: MX417518RA
- Increases fax memory to 4,800 pages and fax resolution to 400 x 400 dpi.
Fax Option Type M19
ID: 417510
- Installation required to enable fax services: 33.6 kbps, approximately 2 second transmission speed, standard JBIG, and standard 320 Pages Memory. Includes standard Internet Fax (T.37), LAN Fax, IP-Fax (T.38), Fax Forwarding to Email & Paperless Fax function.
G3 Interface Unit Type M19
ID: 417515
- Up to two additional lines can be installed for a maximum total of 3 lines.
Notes:
- Fax Option Type M19 is required to add this option.
Booklet Finisher SR3220
ID: 417484
- 1,000-sheet Booklet Finisher.
- Allows documents to be professionally finished as paginated, saddle-stitched booklets. It provides three destinations for output, and offers optional hole-punching. Ideal for the production of program guides, instruction sheets, newsletters, and meeting agendas.
- Supports Paper Sizes up to 12" x 18".
- Weight: 87.3 lbs. (40 kg)
- W x D x H (inches): 22.2 x 24.4 x 37.8
- W x D x H (mm): 564 x 620 x 960
Notes:
- 1. The Bridge Unit BU3070 is required to add this option.
- 2. Booklet Finisher SR3220 cannot be installed with these options: Internal Shift Tray SH3070, Internal Finisher SR3130, Finisher SR3210, Finisher SR3230, or any related options.
Bridge Unit BU3070
ID: 417587
- A required accessory when the main unit is configured with an external finisher. The Bridge Unit transports pages from the standard exit area into a Finisher for online stapling or hole-punching.
Notes:
- One of the following finishers is required to add this option: Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, or Booklet Finisher SR3240.
Internal Finisher SR3130
ID: 417589
- 500-sheet Internal Finisher provides multi-position stapling and optional hole-punching.
- Recommended for offices with limited floor space.
- Supports Paper Sizes up to 12" x 18".
- Weight: 28.2 lbs. (12.8 kg)
- W × D × H (inches): 21.5 × 20.6 × 6.7
- W × D × H (mm): 546 × 523 × 170
Notes:
- Internal Finisher SR3130 cannot be installed with MP C6004ex, MP C6004ex TE, Internal Shift Tray SH3070, Internal Finisher SR3180, Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, Booklet Finisher SR3240, or any related options.
Internal Finisher SR3180
ID: 417593
- 250-sheet Stapleless Internal Finisher with staple-less finishing up to 5 sheets (20 lb. Bond).
- Paper Sizes up to 12" x 18".
- Weight: 21.6 lbs. (9.8 kg)
- W x D x H (inches): 17.1 x 20.3 x 5.9
- W x D x H (mm): 434 x 516 x 150
Notes:
- 1. Hole punching is not supported.
- 2. Internal Finisher SR3180 cannot be installed with Internal Shift Tray SH3070, Internal Finisher SR3130, Finisher SR3210, Booklet Finisher SR3220, or any related options.
Internal Shift Tray SH3070
ID: 416550
- The Internal Shift Tray enables the system to output copies as sets in sequential order. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
- Holds 250 sheets of 8.5" x 11" /A4 or smaller and holds 125 sheets of 8.5" x 14" or larger.
- Supports Paper Sizes up to 12" x 18".
- Weight: 3.1 lbs. (1.4 kg)
- W x D x H (inches): 16.5 x 19.3 x 4.2
- W x D x H (mm): 419 x 490 x 107
Notes:
- Internal Shift Tray SH3070 cannot be installed with Internal Finisher SR3130, Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, Booklet Finisher SR3240, or any related options.
One-Bin Tray BN3110
ID: 417585
- Provides an additional output tray above the standard Internal Tray or optional Bridge Unit/Internal Shift Tray/Internal Finisher.
- Holds 125 sheets.
- Allows user to separate print/fax output from copy.
- Supports paper sizes up to 11" x 17".
- Weight: 3.1 lbs. (1.4 kg)
- W × D × H (inches): 17.5 × 17.7 × 5.9
- W × D × H (mm): 445 × 450 × 150
Punch Unit PU3040 NA
ID: 416615
- Optional hole punching for the Internal Finisher SR3130.
- Supports Paper Sizes up to 11" x 17".
Notes:
- 1. SR3130 is required to add this option.
- 2. Punch Unit PU3040 NA cannot be installed with the Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, or Booklet Finisher SR3240.
Punch Unit PU3050 NA
ID: 416609
- Optional hole punching for the Finisher SR3210 or Booklet Finisher SR3220.
- Supports Paper Sizes up to 11" x 17".
Notes:
- 1. Finisher SR3210 or Booklet Finisher SR3220 is required to for this option.
- 2. Punch Unit PU3050NA cannot be installed with the Internal Finisher SR3130 or Internal Finisher SR3180.
Cabinet Type F
ID: 100478FNG
- Provides businesses with a convenient option for the storage of supplies and paper.
- Can only be configured with the standard configuration.
- Weight: 32.3 lbs. (14.7 kg)
- W x D x H (inches): 23.1 x 26.7 x 10
- W x D x H (mm): 587 x 678 x 254
Notes:
- Cabinet Type F cannot be installed with any Paper Feed Unit.
Caster Table Type M3
ID: 416737
- The caster table must be added to the configuration when the PB3250 Paper Feed Unit is selected. It provides a platform with wheels to easily move the device.
Notes:
- 1. Paper Feed Unit PB3250 is required for this option.
- 2. Caster Table Type M3 can only be installed with Paper Feed Unit PB3250.
Paper Feed Unit PB3220
ID: 417268
- Provides an additional 1,100 sheets.
- Paper Sizes up to 12" x 18".
- Paper Weights up to 80 lb. Bond/166 lb. Index (300 g/m<sup>2</sup>).
- Weight: 48.5 lbs. (22 kg)
- W x D x H (inches): 23.1 x 27 x 9.7
- W x D x H (mm): 587 x 686 x 246
Notes:
- Paper Feed Unit PB3220 cannot be installed with Paper Feed Unit PB3250, Caster Table Type M3, or Cabinet Type F.
Paper Feed Unit PB3250
ID: 408114
- Provides an additional 550 sheets.
- Paper Sizes up to 12" x 18".
- Paper Weights up to 300 g/m<sup>2</sup>.
- Weight: 24 lbs. (10.9 kg)
- W x D x H (inches): 23.1 x 27 x 4.7
- W x D x H (mm): 587 x 686 x 119
Notes:
- 1. Paper Feed Unit PB3250 cannot be installed with Cabinet Type F, Booklet Finisher SR3220 or any related options.
- 2. This option must be installed with Caster Table Type M3.
Banner Paper Guide Tray Type M19
ID: 417485
- Recommended when printing on banner paper to avoid paper skew.
- Supports Paper Sizes up to 12.8" x 49".
Camera Direct Print Card Type M19
ID: 417507
- Allows users to connect a PictBridge-compatible digital camera directly to the MFP, enabling the printing of photos without a computer.
Notes:
- Camera Direct Print Card Type M19 cannot be installed with Color Controller E-23C or any related options.
Embedded HotSpot Option Type S
ID: 415620
- Required to enable HotSpot printing. One year HotSpot printing subscription service.
Extended USB Board Type M19
ID: 417566
- Required for printing from USB Type B port.
Notes:
- Extended USB Board Type M19 cannot be installed with IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, or File Format Converter Type M19.
File Format Converter Type M19
ID: 417508
- Required to convert formats and drag to desktop documents stored via Copy or Print mode.
Notes:
- File Format Converter Type M19 cannot be installed with the following options: IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, or Extended USB Board Type M19.
- *Exception - The File Format Converter Type M19 can be installed with the following options on the MP C4504ex or MP C6004ex models: IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, or Extended USB Board Type M19.
IEEE 1284 Interface Board Type M19
ID: 417596
- For environments that require parallel connectivity.
- Allows device connection with legacy computer equipment.
Notes:
- IEEE 1284 Interface Board Type M19 cannot be installed with IEEE 802.11a/g/n Interface Unit Type M19, File Format Converter Type M19, or Extended USB Board Type M19.
IEEE 802.11a/g/n Interface Unit Type M19
ID: 417493
- This option allows you to connect the device to an IEEE 802.11 a/b/g/n wireless LAN.
Imageable Area Extension Unit Type M19
ID: 417497
- Allows customers to print crop marks for proofing SRA3/12.6" documents.
Memory Unit Type M19 4 GB
ID: MX417498RA
- Expands RAM from 2 to 4 GB.
Notes:
- Memory Unit Type M19 4 GB cannot be installed with Color Controller E-23C or any related options.
OCR Unit Type M13
ID: 417430
- This function embeds invisible text on scanned images of PDF and enables users to search PDF files by arbitrary keywords. Searchable PDF files can be sent to email, folders, and external media (USB/SD Card).
Postscript3 Unit Type M33
ID: 418055
- Unit ships with standard Postscript3 emulation and PDF Direct Print. This option is available for customers who require True Adobe workflows like Photoshop, Illustrator and PDF/X as well as additional font support. When enabled on the MFP, the standard PostScript3/PDF Direct Print emulation will be disabled.
USB Device Server Option Type M19A
ID: 418105
- An interface board for adding an extra Ethernet port. If you install the USB Device Server Option, you can connect two Ethernet cables simultaneously: one to the machine's Gigabit Ethernet port and one to the Gigabit Ethernet port of USB Device Server Option. An IP address can be assigned to each connection and you can use one machine to print from different network segments.
Notes:
- USB Device Server Option Type M19A cannot be installed with IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, File Format Converter Type M19, or Extended USB Board Type M19.
XPS Direct Print Option Type M19
ID: 417501
- Allows for direct printing of XPS-type file formats.
Card Reader Bracket Type 3352
ID: 415814
- Table shaped option used to place either card reader or counter device. USB Connector.
ESP XG-PCS-15D Power Filter
ID: 006428MIU
- The ESP XG-PCS-15D power filter provides multi-stage power protection as well as line conditioning. Our Advanced Technical Support (ATS) recommends the use of Power Protection products to minimize potential electrical interference with products.
Notes:
- ESP XG-PCS-15D Power Filter cannot be installed with the ESP S1 Power Filter.
External Keyboard Bracket Type M19
ID: 417578
- This bracket is required for the installation of an External USB Keyboard.
Notes:
- 1. External USB Keyboard (No Bracket) is required to add this option.
- 2. This option cannot be installed with the Smart Card Reader Built-in Unit Type M19 or Keyboard Card Reader Bracket Type M3.
External USB Keyboard (No Bracket)
ID: 100266FNG
- External keyboard for inputting data with either SDK applications or embedded applications.
Notes:
- 1. External Keyboard Bracket Type M19 is required for this option.
- 2. External USB Keyboard (No Bracket) cannot be installed with the NFC Card Reader Type M19.
Key Counter Bracket Type M3
ID: 416869
- 4-Pin interface used to mount external key counter to MFP.
NFC Card Reader Type M19
ID: 417573
- Near Field Communication card reader. Used to authenticate users for logging into the device only. Does not support Java SDK applications.
Notes:
- NFC Card Reader Type M19 cannot be installed with Smart Card Reader Built-in Unit Type M19, External Keyboard Bracket Type M19, or External USB Keyboard (No Bracket).
Optional Counter Interface Unit Type M12
ID: 417111
- 20-Pin interface used to attach external key counter or key card device.
Smart Card Reader Built-in Unit Type M19
ID: 417595
- For use with Ricoh & third party software solutions. The smart card reader and its cable will be covered inside the mainframe when this option is attached. Not all card readers may be supported.
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