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RICOH MP 402SPF Black and White Multifunction Printer

MP 402SPF

Black and White Multifunction Printer

ID: 417705

Perform every task in any space

  •   Prints up to 42 ppm, copy, scan, fax
  •   1200x1200 dpi max print resolution
  •   Paper capacity up to 1,600 pages
  •   Use touchscreen controls to customize workflows and simplify tasks
Call for a Quote: 866-230-2723
8am-5pm CT M-F
Designed with the most popular combination of features and benefits, our Signature Series lets you choose the best multifunction printer to meet your business needs. Choose from a base model that you can fully configure yourself, or save time and streamline installation with the MP 402SPF Essential, Plus or Performance models.

Best Used For

Small offices and workgroups — accessorize your way

Small offices and workgroups with lower volume print needs

Small offices with mid-range print volumes

Small offices with high-performance print needs

Function

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Paper Capacity

600 pages, up to 1,600 pages with additional trays

600 pages

850 pages

1,100 pages

Finishing

None

None

None

None

Additional Features

Smart Operation Panel, Postscript3, Hard Drive, @Remote

Smart Operation Panel, Postscript3, Hard Drive, @Remote, Power Filter

Smart Operation Panel, Postscript3, Hard Drive, @Remote, Power Filter

Smart Operation Panel, Postscript3, Hard Drive, @Remote, Power Filter, Tall Cabinet

Reach for faster printer performance

Manage every job that crosses your desk. Use the all-in-one, compact RICOH MP 402SPF Black and White Laser Multifunction Printer (MFP) to print 42 black-and-white pages per minute (ppm) from your desktop. Use the Single Pass Document Feeder (SPDF) for faster scanning at up to 80 images per minute. Capture sharp images and text with resolution up to 1200 dpi. Download the Cloud Fax app to send faxes electronically between email inboxes to reduce transmission costs and work delays.

Swipe right for productivity

Put critical details at your fingertips via our Workstyle Innovation Technology. Choose from three easy-to-use digital interfaces to navigate the 10.1" wide Smart Operation Panel with ease. Start new tasks quickly and dig deeper for more information about jobs, settings and workflows. Tap into easily identifiable icons to perform primary tasks. Or, take advantage of the intuitive, grid-like layout to simplify your workday.

Customize your tasks and workflows

Create iconic shortcuts on the Home Screen to automate frequently used workflows and avoid repetitive manual tasks. Download widgets and workflow apps to perform specialized functions such as ID Card Copy or Scan to Folder Helper with a single touch. For more complex workflows, add optional automated workflow software, including RICOH Streamline NX and Nuance® AutoStore®, to complete jobs faster.

Enjoy remote and cloud printing convenience

Use your smartphone, tablet or laptop to perform MFP functions. Download the RICOH Smart Device Connector app to grab information directly from your device or favorite cloud application and print them on demand. You can also scan originals and send the electronic files to your personal mobile device.
infovisual-mobile-printing-2

Simplify maintenance from afar

Take advantage of web-enabled administration tools, including automated service alerts, real-time device monitoring and trouble-shooting, to maintain uptime.

Find a smarter way to use information

Store up to 3,000 documents on the Document Server for fast, on-demand printing. With optional Optical Character Recognition (OCR), you can place metadata on files for fast keyword searching. The MFP includes an embedded web browser, so you can access information online or from cloud apps without having to return to your desk or grab your mobile device.
infovisual-environment-6

Make energy savings part of the program

Because the energy-efficient MP 402SPF meets ENERGY STAR™ certifications and EPEAT Silver criteria, you can achieve Typical Electricity Consumption of 1.8 kWh/week. Reduce paper usage with duplex printing. Save electricity by programming the printer to power on or off at specific times. Set quotas to curb unnecessary printing.

Printer security features keep critical information within sight

With User Authentication, users enter a passcode at the control panel or pass an identity card by the optional Near Field Communications (NFC) Card Reader to gain access to everyday print functions. Track activity and issue chargebacks with optional RICOH Device Manager NX Accounting. Take advantage of built-in encryption and overwrite tools to help protect your data on the embedded Hard Disk Drive.

Need more information?

Learn more about the MP 402SPF Black and White Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Desktop Multifunctional Product (MFP)

Scanning Element

LED array

Printing Process

LED array electro-photographic printing

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Black & White

Output Speed Copy/Print

Up to 42 ppm (Letter)

First Page Out Time

3.9 seconds

Warm-Up Time

21 seconds (from Main Power switch on)

Recovery Time From Sleep Mode

9.4 seconds

Resolution

600 x 600 dpi (Platen), 600 x 300 (SPDF)

System Memory

Standard: 2 GB

Maximum Copy Quantity

Up to 99

Duplexing

Automatic (Standard)

Document Feeder Type

Single Pass Document Feeder (SPDF)

Document Feeder Original Size

8.5" x 14" (216 x 356 mm)

Document Feeder Paper Weight

14 – 43 lb. Bond /90 lb. Index (52 – 162 g/m2)

Document Feeder Capacity

50 sheets (SPDF)

Preset Reduction and Enlargement Ratios

65%, 78%, 93%, 100%, 129%, 155%

Zoom Range

25% to 400% in 1% increments

Exposure Adjustment

Manual and automatic

Exposure Glass Size

Up to 8.5" x 14" (216 x 356mm)

Original Type

Sheets / Books

Original Size

5.5" x 8.5" to 8.5" x 14"

Maximum Original Size

Up to 8.5" x 14" (216 x 356mm)

Supported Paper Sizes

5.5" x 8.5" to 8.5" x 14" (A4/A5/A6/B5/B6/Legal/Letter/HLT/Executive/ Folio)
Trays Custom Size: 3.94" x 5.82" to 8.5" x 14.0" (100 x 148mm to 216 x 356mm)
Bypass Custom Size: 2.37" x 5" to 8.5" x 35.43" (60 x 127mm to 216 x 900mm)

Supported Paper Weights

14 - 43 lb. Bond /90 lb. Index (52 - 162 g/m2)

Supported Paper Types

Plain, Recycled, Thick, OHP (Transparency), Letterhead, Preprinted and Envelopes*

Standard Paper Capacity

500 sheets + 100-Sheet Bypass Tray

Maximum Paper Capacity

1,600 sheets

Standard Output Capacity

250 sheets (face down)(internal tray)

Maximum Monthly Volume

10000

Power Source

120V, 60Hz, 15A

Typical Electricity Consumption (TEC)

1.8 kWh/week **

Power Consumption

Operating: 567W
Sleep Mode 0.8W

Energy Star

Certified

EPEAT status

Silver

Dimensions W x D x H

18.7" x 19.0" x 20.1" (476 x 483 x 510 mm) - includes SPDF

Weight

57.3 lbs. (less than 26 kg)

Standard Features

ID Copy, Eco-Friendly Indicator, Auto Tray Switch, Document Server with Password-Protected Folder Management, Image Rotation, Power On/Off Timer, Auto Start, Auto Off Timer, Combine Copy, Energy Saver Timer, Text/Photo Mode, Series Copy, Margin Adjust, Cover/Chapter/Slip Sheets, Job Programs (25), User Codes (8 digits, 1,000 Personal Codes), Unauthorized Copy Control, Simplified Display, Login/Logout Button, NRS Option, Import/Export of Preference Settings, Bates Stamp, Centralized Address Book Management

Printer Specifications

Processor Speed

Intel Atom Processor BayTrail-I -1.46GHz

Hard Disk Drive

320 GB HDD

Interfaces

Ethernet (RJ-45 network port: 10BASE-T/100BASE-TX/1000BASE-T), USB 2.0, SD Card Slot x 2, Bluetooth

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows Vista/7/8/8.1/Server 2003/2003 R2/2008/2008 R2/2012/2012 R2 Unix: Sun Solaris, HP-UX, SCO OpenServer, Red Hat Linux, IBM AIX; Citrix Presentation Server4.5/Citrix XenApp5.0; Mac OS X v.10.2 or later; SAP R/3, NDPS Gateway; IBM iSeries/AS/400-using OS/400 Host Print Transform

Device Management Utilities

Web Image Monitor, @Remote, Device Manager NX

Printer Languages

Standard: PCL5e/6, Genuine Adobe® PostScript®3

Font Support

PCL: 45 Roman fonts and 13 International fonts; PostScript3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Mobile Printing Support

RICOH Smart Device Connector, Airprint, Mopria

Printer Features

Sample/Locked/Hold/Scheduled/Stored Print, Store and Print, Black Over Print, PDF Direct Print, Mail to Print, Classification Code, Bonjour Support, Windows Active Directory Support, DDNS Support, PCL Resident Font Adoption, Tray Parameter Change from Web Image Monitor, 1200 dpi Support, Universal Driver, XPS Support, WS Printer, Wireless LAN Interface Option, Media Direct Print (Print from USB/SD), Banner Page Print, Auto Job Promotion, AirPrint®, Mopria, Poster Print, WPS Support

Security Features

HDD Data Overwrite Security, Authentication (Windows/ LDAP/Kerberos/Basic/User Code/802.1.x Wired); Encryption (Address Book/Authentication Password/SSL Communication/S/MIME/IPsec/HDD/SMTP over SSL/TLS/SSH/Wireless LAN (WEP/WPA/11i), Network Protocol On/Off, IP Filtering, Copy Data Security Unit Option, Unauthorized Copy/Print Prevention, Quota Setting/Account Limit, SMTP over SSL, Compulsory Security Stamp, FIPS140-2 HDD Option

Scanner Specifications

Scan Speed BW Full Color

40 simplex/80 duplex ipm @ 200/ 300 dpi Color or B&W (Letter)

Scanning Resolution

100 to 600 dpi

Grayscale

256 levels

Scan Area

Main: 8.5" (216 mm)
Sub (Document Feeder/Platen): 23.6"/14"? (600/356 mm)

Standard Interfaces

Ethernet (RJ-45 network port: 10BASE-T/100BASE-TX/1000BASE-T), USB 2.0, SD Card Slot x 2, Bluetooth

Optional Interfaces

IEEE 1284, Wireless LAN (IEEE 802.11a/b/g/n)

File Formats

Single/Multi-Page TIFF, Single/Multi-Page PDF, Single/Multi-Page High Compression PDF and Single/Multi-Page PDF/A; Single-Page JPEG TIFF(Single page/Multiple page), JPEG(Single page), PDF(Single page/Multiple page), High Compression PDF(Single page/Multiple page)�PDF/A(Single Page/Multiple Page),OCR*

Scan Modes

B&W: Text, Text/Line Art, Text/Photo, Photo, Grayscale
Full-Color: Text/Photo, Glossy Photo, Grayscale

Scan to USB/SD/Folder/Email/SMB/FTP/URL/ NCP, LDAP Support, Preview Before Transmission, PDF Encryption, Drop Out Color Send, Network TWAIN Scan, WS Scanner, Scan to PDF/A and Digitally Signed PDF, Scan to Searchable PDF, Distributed Scan Management

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

1000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

G3

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi

Compression Method

B&W: MH (default), MR, MMR, JBIG2
Full-Color: JPEG

Scanning Speed

40 simplex/80 duplex ipm @ 200/ 300 dpi Color or B&W (LT/A4)

Modem Speed

33.6K - 2,400 bps with Auto Fallback

Transmission Speed

Approx. 2 seconds/page (200x100, JBIG, memory transmission)

Memory

4 MB (approx. 320 pages)

Memory Backup

1 hour

Max Auto Dials

2000

Group Dials

100 groups

User Function Key

3 keys

Fax Features

Detection of Misplaced Documents, Double Check Destination Address, Direct SMTP, Universal Send (Simultaneous Fax and Scan), Fax Forward to Email/Folder, Internet Fax (T.37), IP Fax (T.38), LAN Fax, Paperless Fax, LDAP Support, Document Server Stored Data Sending, Fax Line Assignment, Remote Fax, Fax Output Timer

Additional Features

Paper Feed

Paper Feed Unit PB1060
Provides an additional 250 sheets.
Paper sizes up to 8.5" x 14".
Paper weights up to 43 lb. Bond/90 lb. Index.
Weight: 9 lbs. (4.1 kg)
W x D x H (inches): 14.6 x 15.4 x 3.75
W x D x H (mm): 371 x 391 x 95
Paper Feed Unit PB1070
Provides an additional 500 sheets.
W x D x H (inches): 14.6 x 15.4 x 4.92
W x D x H (mm): 371 x 391 x 125

Cabinet

Tall Cabinet Type L
Raises the base unit to a comfortable height for a floor-standing configuration when no optional paper feed units are installed or one optional paper feed unit is installed.
Provides storage for paper and extra supplies.
Weight: 30.8 lbs. (14 kg)
W x D x H (inches): 14.6 x 15.4 x 20.5
W x D x H (mm): 371 x 391 x 521
Adjustable Height Cabinet Type G
Provides added storage for paper and extra supplies and raises the system to an optimal height for floor placement.
This versatile cabinet is adjustable and supports all approved Main Unit/Paper Tray configurations.
Weight: 42 lbs. (19.1 kg)
W x D x H (inches): 17.8 x 19.4 x 21.7
W x D x H (mm): 452 x 493 x 551
Medium Cabinet Type M
Raises the base unit to a comfortable height for a floor-standing configuration when two optional Paper Feed Units are installed.
Weight: 24.2 lbs. (11 kg)
W x D x H (inches): 14.6 x 15.4 x 14.6
W x D x H (mm): 371 x 391 x 371

Notes

See Accessories Tab for a complete list of options

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

Knowledge Base

Access Ricoh’s comprehensive electronic database for driver and utility information, device documentation, troubleshooting assistance and more.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 14 questions Browse 14 questions and 14 answers
Where is the waste toner bottle?
A shopper on Jan 24, 2018
BEST ANSWER: Hello,

The waste toner bottle (properly referred to on this model as the Used Toner Collection Box) is located within the toner cartridge.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
paper jam issue in back of
the fuser?
carlos c on Jun 13, 2017
BEST ANSWER: Hello,

The attached link will help you locate and remove the jam. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001064/0001064143/view/trouble/int/0072.htm
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
These MP 402’s, can run Java framework?
A shopper on Jul 24, 2018
BEST ANSWER: Hello,

The MP402SPF supports Java as a standard feature. The following link is to the Ricoh Configuration for this model. Notice the Standard Features that are listed on the right side of the screen - https://ricohconfigurator.com/configure.php?model=MP_402SPF

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
HOW DO REPLACE THE WASTE BOTTLE?
A shopper on May 28, 2018
BEST ANSWER: Hello,

The waster toner bottle is part of the toner cartridge. When the toner is changed, so is the waste toner bottle. I have included a link on replacing the toner. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/242857/p/7800/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Does the MP 402SPF support USB printing?
A shopper on Mar 21, 2018
BEST ANSWER: Hello,

Yes, this machine supports USB printing.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
I know how to change the scanner setting from a tiff to pdf. How do you hard set it to always scan in pdf?
Danetta B on Mar 9, 2018
BEST ANSWER: Hello,

Here is an article that walk you through this. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/252521/p/7800/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
what toner do I use for this machine?
DW1976 on Mar 8, 2018
BEST ANSWER: Hello,

This machine takes Type MP 401 toner. I have included a link to that page for you.
https://www.ricoh-usa.com/en/products/pd/supplies/ink-toner/toner/type-mp-401-print-cartridge/_/R-841886

To order toner and supplies for your Ricoh device, please visit www.myricoh.com or contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator).

Thank you
I have changed the toner and I keep getting a message saying set the printer cartridge correctly although it seems to be correct ?
A shopper on Dec 6, 2017
BEST ANSWER: Hello,

Here a link that may help. It gives instructions on resetting the machine, which may clear the problem.

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001064/0001064143/view/trouble/int/0007.htm?&seek=toner%20cart

If that does not resolve the problem, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Why is my printer printing and scanning with a black line?
Kelita on Nov 10, 2017
BEST ANSWER: Hello,

It could a couple of things including needing rollers cleaned or the photoconductor replaced.
I would recommend working with our service team on this to better identify the cause of it.
Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Can I print wirelessly? And does it have a separate manual feed for printing checks and envelopes, etc.?
A shopper on Jun 15, 2017
BEST ANSWER: Hello,

With the optional interface you can print wirelessly. There is a bypass tray accommodates paper sizes2.37" x 5" to 8.5" x 35.43"

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
How can you add contacts to the appropriate letter in the address book? (ie; Apple under "A")
shelby h on May 3, 2017
BEST ANSWER: Hello,

The letter that the user is referring to is known as a title within the address book. The user can edit the title from [Frequent] as frequent is the default to any desired letter. Please refer to step 8 within the instructional link below regarding registering name:
Registering Names: http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001064/0001064143/view/netsys/int/0136.htm?&seek=title

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
will this machine do mixes size paper (legal and letter together) through the document feeder?
A shopper on Apr 12, 2017
BEST ANSWER: Hello,

This machine is not able to auto detect the different sizes via document feeder.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
How do I log in to the admin web interface?
A shopper on Mar 29, 2017
BEST ANSWER: Hello

Here are directions to access the main page for the printer:
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001064/0001064143/view/netsys/int/0059.htm

For admin access:
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001064/0001064143/view/netsys/int/0061.htm

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thanks!
Can you provide the actual dimensions of this printer please?
Heather B on Mar 24, 2017
BEST ANSWER: Hello,

The dimensions for this printer, including space required are:

Dimensions:

W × D × H up to ADF:
476 × 483 × 510 mm (18.7 × 19.0 × 20.1 inches)

Space for main unit (W × D) (including the bypass tray):

476 ×627 mm (18.7 × 24.7 inches)

Thanks

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