Ricoh and Encircle announce strategic partnership bringing 360-degree images to all-in-one restoration app

TOKYO and KITCHENER, ON, May 12, 2025 – Ricoh Company, Ltd., a global technology leader and digital workplace services provider, today announced a strategic partnership with Encircle Inc., a property restoration and insurance documentation software company, bringing 360-degree capture, powered by RICOH THETA, into the Encircle app.

As part of this collaboration, various RICOH THETA models will now connect with the Encircle app to capture immersive visuals of property damage. RICOH THETA 360-degree photos add a new and deeper level of visual clarity to Encircle's full suite of field documentation tools, backing up every claim with confidence. The integration is now available at no additional cost as part of the existing Encircle Field Documentation subscription.

"We are thrilled to partner with Encircle to bring a new level of innovation to the restoration industry,” said Yasuo Nishiyama, Vice President, Smart Vision, Ricoh. “By integrating RICOH THETA cameras with the Encircle app, restoration professionals will feel more empowered in their decision making with the greater detail and immersive views that 360-degree images offer, enhancing clarity and precision when creating property damage assessments. Together, we are redefining how claims are documented and processed in the industry."

The use of 360-degree imaging has seen rapid growth in the restoration industry, driven by increased expectations from insurance providers and third-party carriers. This technology eliminates blind spots and captures top-to-bottom property damage.

"At Encircle, we’re committed to giving restoration professionals the tools they need to deliver clear, defensible records of property damage,” said Paul Donald, CEO, Encircle Inc. “By adding 360-degree capture to our platform, we’re making it easier than ever for restorers to keep all of their documentation—photos, videos, notes, sketches, and now 360-degree images—in one place. We provide scope and severity without the back-and-forth and deliver polished reports that get our customers paid faster."

By integrating Ricoh’s 360-degree camera technology into Encircle's leading field documentation platform, restorers will gain enhanced efficiency, accuracy, and defensibility in their claims processes. This collaboration promises to simplify workflows and improve communication with stakeholders to ultimately deliver faster, more reliable outcomes.

For more information about this partnership and integration, please visit Encircle360°.

About Encircle

Encircle offers the leading field documentation software for restoration contractors around the world. More than 2500 restorers trust Encircle to capture, organize and share every must-know detail of a property loss including photos, videos, notes, sketches and moisture readings.

Founded in 2012 in Kitchener, Ontario, Canada, Encircle exists to redefine how property loss information is gathered, assessed and reported when disaster strikes. By bringing trust and transparency to the property claims process, Encircle aligns restorers, adjusters and carriers around a single source of truth.

For more information about Encircle, visit getencircle.com.

Contacts:

Ricoh
communication-us@ricoh360.com

Encircle
hhennessy@encircleapp.com