Case Study: Westbank First Nation

Westbank First Nation community utilizes enterprise content management integration to improve customer and employee experience while boosting efficiency and compliance.

About our customer

“With Ricoh as a partner, we have expanded our digital transformation efforts by adopting workflow management applications and forms management that automates processes and utilizes metadata to improve reporting and turnaround times. Another benefit? Being able to access everything in one central location has empowered staff to become more independent and self-sufficient.”

— Chad Rota

Records and Information Management Supervisor




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