Case Study: Transitioning to digitized documents
One company reduces their paper for a corporate move
About the customer
The customer is a global enterprise with independently operating units and group companies providing technology and industrial solutions in several vertical markets.
We worked closely with the client to design a plan that accommodated both their move and their day-to-day business.
We transported the documents to our processing facility, which was located in the same city as their new headquarters, and scanned and processed documents 24/7 over the course of a few days — including one weekend. Not only did we deliver multi-page PDFs formatted to work in the company’s document system, but we did so ahead of schedule.
With their tax documents scanned in, the company can now easily search them using several parameters, including year, document type and taxing authority.
The digital files have simplified retention policy compliance, and also helped increase customer service by reducing document retrieval time. Next up for the customer is to repeat the scanning process with their other operating units and group companies.