On top of that, three different IT divisions managed coin-operated print labs. Each had its own machines, toners and paper. Instead of working with the student-run print center, the two entities battled each other for the same customers.
Since Ricoh already provided printers and copiers to USF, the school asked us to figure out how to curb excess free printing while expanding free print services to other labs.
We also configured the printers with a driver that worked with an
updated version of the school’s Pharos Systems software to monitor and
assign chargebacks. The new system boasted several new features: