Result
With more fleet uptime, information flows more freely throughout the company's locations and employees are more productive. This is evident from the 25 percent decrease in job tickets and complaints throughout the organization.
With the merged company's North American locations successfully brought into the print transformation, we are now replicating the solutions at the global locations. Now, as the company continues to expand, the print environment is ready for whatever comes next.
"Because we transformed our print environment with Ricoh, we now know how to standardize and repeat the processes if we acquire more companies or facilities. We won't have to spend more than six months to get all of our processes in place," said the North American IT Operations Director for the global food giant.