Case Studies

Industries & Solutions Resource Facets

Customer Story: Insurance Broker

Insurance Broker Case Study US

An independent insurance broker leverages the power of Laserfiche to expedite claims workflow automation processing by 87% and scale up claims processing 3X.

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Monthly claims processing scaled up 330%

Challenge - Customer Story: Insurance Broker

Challenge

Laserfiche’s process automation solution enabled an insurance broker to process more claims faster with 100% accuracy.

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About our Customer - Customer Story: Insurance Broker

About our Customer

Quote - Customer Story: Insurance Broker

“Working with Ricoh has proved invaluable — they simplified a very complex project into an automated and streamlined workflow. We’ve scaled our business by 3x, significantly cut admin and claims workflow automation processing time, and use data-driven insights into our processes to provide better service for our members.”

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Results - Customer Story: Insurance Broker

Results

Solution - Customer Story: Insurance Broker

Solution

Insurance broker expedites claims processing

Midwest community school district

Midwest Community School District Case Study US

See how a school district’s print transformation led to operational efficiency, enhanced quality, increased volume and faster delivery times.

School district’s print transformation leads to operational efficiency, enhanced quality, increased volume and faster delivery times

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Print center update brings cost-effective printing management

Challenge - Dubuque community

Updated print center devices and a cybersecurity solution were only part of why this midwest school district chose Ricoh.

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About our customer - ANON Dubuque community

About our customer

Quote - Dubuque community

— Chief Communications Officer, School District

“I cannot count the times that our Ricoh partners have come to us with innovative products, services, solutions and most importantly, out-of-the-box thinking. As a result, we’re currently in the process of evaluating game-changing technologies that will truly take our print operation to the next level.”

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Results - Dubuque community

Results image - Dubuque community

Solution - Dubuque community

Quote 2 - ANON Dubuque community

Starfield & Smith Case Study : 30we7pGb3Llj0IrcajOhBz

Starfield and Smith Case Study

Case Study: Starfield & Smith, PC.

Challenge: Starfield & Smith Case Study

Our Hosted Legal Desktop services and Microsoft 365 streamline IT support, communication and cybersecurity.

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About our Customer: Starfield & Smith Case Study

“The service and communication are why we have been with Ricoh for so long. We spend our time focusing more on our legal operations, our customers, and continuously improving the ways we do business.”

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Results: Starfield & Smith Case Study

Solution: Starfield & Smith Case Study

Starfield & Smith 

Case Study: Global Bank

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Advanced tech and Managed Print Services help the largest custodian bank and securities services company streamline its printer fleet and boost sustainability efforts by reducing printed pages by 70%.

World’s largest custodian bank and securities services provider transforms global print management for greater operational and cost efficiencies.

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Case Study: Global Bank - Challenge

Case Study: Global Bank - Challenge, image

Discover this bank's huge savings, including a 75% reduction of printer fleet and pages printed from 170MM to 28MM.

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Case Study: Global Bank - About our Customer

“The most valuable part of our partnership with Ricoh is their flexibility. Their willingness to be a real partner. We’ve worked with Ricoh for decades now, and they go above and beyond for our business.”

— Managed Print Services Global Technical Lead

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Case Study: Global Bank - Results

Case Study: Global Bank - Results image

Case Study: Global Bank - Solution

Case Study: Global Bank - Solution Quote

Global Bank

School District of Philadelphia

Case Study: School District of Philadelphia

Philadelphia SD Case Study

For the past 20 years, Ricoh has supported business industry solutions for education in The School District of Philadelphia—forming a strategic alliance that evolves and endures.

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Customer story: School District of Philadelphia

School District of Philadelphia - Challenge

School District of Philadelphia - Challenge, image

For over 20 years, Ricoh has supported business industry solutions for education in The School District of Philadelphia.

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School District of Philadelphia - About our customer

School District of Philadelphia - Quote

“From day-to-day operations to making big strides in what we can do as an organization, Ricoh has been a true partner in every sense of the word.”

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School District of Philadelphia - Results

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School District of Philadelphia - Solution

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Case Study: Golisano Children's Hospital

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Discover how Golisano Children’s Hospital innovated the patient experience through the use of AR and QR code technology.

Golisano Childrens Hospital: smiling child with a parrot on their head

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Augmented reality zoo book enhances patient care

Golisano Children's Hospital - Challenge

See how Golisano Children’s Hospital innovated the patient experience through the use of AR and QR code technology.

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Golisano Children's Hospital - About our customer

“Staying at the hospital is never an easy time for families, so we’re excited that Ricoh USA and the Seneca Park Zoo have worked together to provide GCH early access to this fun...

“Staying at the hospital is never an easy time for families, so we’re excited that Ricoh USA and the Seneca Park Zoo have worked together to provide GCH early access to this fun, interactive reading experience that provides extra joy and education to our children while they are receiving long-term treatment.”

Golisano Children's Hospital - Results

Golisano Children's Hospital - Solution

Golisano Children's Hospital - Solution Quote

Golisano Children's Hospital

Case Studies

How an insurance broker processes claims 87% faster

Training & support make the difference

Cost savings and ROI achieved in first year

Global bank reduces printing by 70%

20 years of Ricoh and The School District of Philadelphia

Augmented reality zoo book enhances patient care

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