Result
Guest satisfaction scores are ticking upward, and IHG expects a big payback from the mobile printing solution in the form of numerous booked conferences that pull in revenue for food and beverage services.
Now we’re talking with IHG about implementing mobile printing in hotel lobbies where guests might print boarding passes, event tickets, special offers on the fly and other documents. And, IHG may be able to use HotSpot-enabled devices for routine printing that doesn’t require strict security protocols.