Case Study: Houston Methodist Hospital

One hospital gets to the heart of efficient pharmacy order management.

About Houston Methodist Hospital

Houston Methodist Hospital includes a leading academic medical center in the Texas Medical Center, six community hospitals and a pharmacy. Houston Methodist is consistently listed among U.S. News & World Report’s best hospitals.

“We’re working with large nursing populations and they just want an easy way to get information to the pharmacy. We needed a solution that was intuitive for nurses and pharmacy staff.”

Julie Atay

System Manager of Pharmacy IT

Houston Methodist Hospital



We envisioned a medication order management and electronic data exchange solution. With both, our team knew it could make information — prescription and patient data, as well as clinical photography and images — flow seamlessly throughout their campuses.

Our automated DocuScripts® medication order management solution supplements the hospital's existing CPOE and electronic health records (EHR) systems. With this solution, hardcopy paper prescription orders can be scanned or faxed by nurses at the Ricoh MFP and sent directly to the pharmacy in electronic format. DocuScripts picks up key information about the order, such as patient name and room number, assigns the prescription to a pharmacist and then delivers the order to the queue to be filled. Orders can be prioritized as needed, and nurses have a convenient dashboard to see all prescription information in one place in real time.

With our Electronic Data Exchange (EDE) solution, DocuScripts and other systems at Houston Methodist Hospital can communicate with each other, removing tedious manual steps such as re-entering patient and clinical information, as well as transferring and identifying medical orders. With disparate systems and architectures in place, our EDE and its HL7 interface was the answer to Houston Methodist hospital’s interoperability challenges — in the pharmacy and beyond.


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