Result
Now that every order is available for viewing online, hospital pharmacists can prioritize and fill orders quickly. They receive about 60% fewer phone calls from nurses and other staff checking on order status. With more time to devote to filling orders, pharmacists complete the highest priority orders on average within 12 minutes. Plus, the new system allows them to electronically mark each line item on an order as it's completed to simplify and improve tracking.
The hospital reports that nursing satisfaction has risen with the new prescription ordering process. Nurses are more confident in providing timely care for patients. They also appreciate the fast, easy access to the critical information they need to perform their daily tasks. Nurses, pharmacists and clinicians can interact via instant messaging through the new DocuScripts software from any location at any time.
The new digitized process offers long-term benefits, too. Each order is automatically archived in the records management system for analysis and review to streamline auditing.
The hospital reports that nursing satisfaction has risen with the new prescription ordering process. Nurses are more confident in providing timely care for patients. They also appreciate the fast, easy access to the critical information they need to perform their daily tasks. Nurses, pharmacists and clinicians can interact via instant messaging through the new DocuScripts software from any location at any time.
The new digitized process offers long-term benefits, too. Each order is automatically archived in the records management system for analysis and review to streamline auditing.