Case Study: ESP
Since their inception in 1988, ESP manufactures premium energy intelligence and power protection solutions to help businesses lower service costs and improve the reliability and profitability of critical equipment. From the Hubble Space Telescope to the Dallas Cowboys’ stadium, industry leaders have relied on ESP’s patented technology to reduce downtime, manage services and enhance the operations of their business.
We developed a multi-phase strategy to upgrade their IT infrastructure, addressing everything from how they answered calls to how they managed their network:
Upgrade the company’s existing analog phone system to a robust Voice over Internet Protocol (VoIP) solution.
Design, build and install the new facility’s IT infrastructure, which included state-of-the-art A/V equipment, plus relocate any devices that weren’t going to be replaced.
Design and implement a virtualized network environment and disaster recovery solution.
Outsource IT management to Ricoh.