IDC provides market intelligence to business executives and IT professionals through a variety of services helping support sound business and technology decision-making. Active in 110 countries around the world, IDC delivers expert analysis and insight. Their aim is to help businesses achieve their objectives and goals.
Enterprise data breaches get a lot of attention. Why? Typically, those breaches happen on a massive scale, meaning more people are affected.
Despite the attention, enterprises aren’t the only businesses vulnerable to a data breach. In a 2019 executive brief, Verizon reported that 43% of data breaches involved small-to-mid-size businesses (SMBs).1 While an SMB data breach may affect a smaller number of people, that may not always be the case. For example, Target's big data breach occurred because hackers were able to access one of its vendors, an HVAC company.
Whether SMB or enterprise, the cause of data vulnerability for both may be of greater concern. “For many businesses, the print and document infrastructure is one of the most vulnerable to security risks,” notes the IDC MarketScape report.
And printer security isn't only a network security issue. Quocirca’s 2019 Global Print Security report found that in the case of breakdowns in printer security, 32% of the events — which represents the biggest percentage of all causes — are due to accidental user actions.2
An accidental data breach may not sound as bad as being hacked, but a 2018 Gemalto study says otherwise. Gemalto reported 66% of consumers are less likely to do business with a company responsible for a data breach. As the study shows, a data breach does more than damage a business's reputation — it results in lost revenue.3
The facts are simple. Digital workspaces continue to evolve. Multifunction printers will continue to become more involved in document workflows and data transmission. As such, print and document security will continue to grow in importance.
There is a wealth of information in the 2019 report. IDC MarketScape explains:
“This IDC MarketScape study assesses the market for print and document security solutions and services among select hardcopy vendors through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that position vendors for success in this important market. This IDC MarketScape covers a variety of hardcopy vendors and is based on a comprehensive framework to evaluate security delivered as standalone features and solutions, within the context of a managed print and document services (MPDS) engagement, and as non-MPDS professional and managed service.”
IDC identified eight capabilities and strategies that contributed to helping ensure print and document security. Several of the capabilities and strategy success factors identified from this study include: