Managed Document Services

Access the right data at the right time

Managing a fleet of print devices can be tough for any business – especially if you are a multi-region or global organization. You can have centralized, comprehensive control of document management processes for your entire fleet with RICOH Global Clariti. With the knowledge and the tools to improve how information is gathered and shared throughout your enterprise, you can make fleet decisions with confidence and tackle costly device downtime before it starts

Using the Cloud to keep you informed

With a Cloud-based interface, you’ll get detailed information about all devices – not just Ricoh devices. You can also “check in” on your enterprise at any time. Through the RICOH Global Clariti central portal, you can share files, view real-time fleet status, analyze reports and more.

Minimize inefficiencies to maximize savings

You will also have a team of Ricoh professionals on your side, remotely monitoring your print fleet’s activities to make sure they are consistent with your program goals. With proactive device assessment, we can issue service tickets to help minimize downtime. We can also track your toner levels, supplies inventory, device usage and more – all with the goal of helping you reduce inefficiencies for large-scale savings.

Analytics leading to improvement

Ricoh gives you access to data that you can really use. You can choose to focus on a specific region or country, or you can view usage data for your entire organization. With easy-to-read graphs, print fleet data is simple to understand and accessible to decision makers, helping you to better leverage your current assets.

With Ricoh Global Clariti, you can:

• Replace time-consuming, paper-based processes and track devices from deployment to disposal.

• Allow users to share files, view real-time enterprise fleet status, analyze reports and more to improve productivity and reduce costs.

• Simplify the approval requests process by making it accessible to employees and administrators online.

• Gather key data, generate reports and leverage that information to compare performance to service level agreements (SLAs).

• Analyze data, including make, model, usage and more, on every networked device in the fleet.

• Simplify service requests, including the ability to register service calls online, to expedite maintenance, save time and reduce costs.

• Have real-time access to consumables inventory and data to help make cost-effective inventory decisions before productivity is compromised.