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Customer Service

Our Customer Service team members collaborate to provide national support for a wide variety of internal and external customers. This high-performance team drives effective, customer-centric support to build customer loyalty, helping Ricoh to satisfy and serve its customers.

Accounts Receivable and Cash Operations

Operations Support

Customer Engagement

Shared Services


“We have no limit to what we can do as Ricoh team members, leaders and customer partners, challenging ourselves to drive technology, service, support and innovation, always staying focused on forward.”

Brenda Maute

Director, Shared Services

Ricoh USA, Inc.

What inspires us: exceeding goals and empowering customers

“We are a high-performing, energetic team dedicated to improving the internal and external customer experience by focusing on three key pillars – quality, excellence and profitability. Together, we work to meet and exceed business goals and to empower our customers’ long-term success.”

Meagan Moody

Vice President, Customer Administration

Ricoh USA, Inc.

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