IBP Order

Turn fulfillment friction into a connected experience

Employees rely on printed materials, outbound communications, and inventory-based assets to keep business moving. Yet the process for requesting and fulfilling that work is often spread across email, local systems, separate vendors, and manual handoffs.

IBP Order, powered by Ricoh’s Intelligent Business Platform, provides a connected, governed experience for requesting print, communications, and inventory-based materials. From on-demand print and branded materials to inventory and print-and-mail requirements, requests are connected to Ricoh-managed production and fulfillment resources, including onsite operations and our national production network.

Built for value, adoption, and scale

92%

faster time to revenue

200%

faster online job processing

130%

increase in online orders

Achieve on-demand print and fulfillment outcomes

One accountable partner

Connect ordering, production, fulfillment and service delivery through one Ricoh relationship.

Integration & visibility

Improve visibility across requests, inventory and fulfillment activity while supporting more connected workflows.

Trust & governance

Help keep communications and materials current, approved and consistently managed.

Capacity & continuity

Access local print and our national production network of specialized capabilities as volumes and needs change.

Connected operations

Create a more consistent experience across users, locations, workflows, and providers.

Cost & resource efficiency

Reduce CAPEX while gaining faster time to value with greater insight into demand, inventory, production resources, and fulfillment activity.

How it works: One seamless print fulfillment experience

IBP Order's on-demand storefront enables users to access approved catalogs and products, order inventory, specify job requirements, and personalize permitted content using configurable templates.

Permissions, business rules, and approval workflows help maintain governance, brand standards, and control over what can be ordered. We coordinate the production and fulfillment resources required to complete the work.

Order status, inventory visibility, and reporting provide you greater insight into activity and performance, creating a simpler employee experience with greater visibility and control for the organization.

Platform-enabled, Ricoh-delivered

IBP Order combines the automation, visibility, and enterprise scale of our innovative platform with our production expertise and managed service excellence and leverages the shared capabilities of Ricoh’s Intelligent Business Platform, including security, analytics, and scalability. We connect the technology and resources required to move work from request to completed outcome.