White pyramid-like structure with a green head used on an Article talking about Quocirca naming Ricoh a Leader in its Sustainability Leaders, 2025.

View the vendor excerpt

Strengths of our sustainability offerings

  • Comprehensive circular economy strategy. Ricoh’s Comet Circle programme has been in place since 1994. It has developed significant operational maturity, positioning Ricoh to continue building and diversifying its circular activities across different areas of its business. Clear achievements and future ambitions around PCR content are also a strength.”

  • Strong sustainability services offering. Ricoh provides a range of services that assist with measurement, monitoring, and direct impact reduction. Its established carbon calculator and new offerings – including the provision of impact data on its digital services – will enable customers to quantify Scope 3 emissions more accurately and support ESG reporting from FY2025 onwards.”

  • Carbon-balanced service programme. Ricoh is leading the print industry with a carbon-balanced service programme which covers both carbon avoidance and carbon removal projects based on the Oxford Offsetting principles.”

Download the full vendor excerpt for the full detail of our efforts across five main areas:

  • “Sustainability strategy”

  • “Product sustainability and circularity”

  • “Supply chain”

  • “Partnerships”

  • “Products and services”

You can explore our sustainability programs and efforts here

If you have questions about our programs and how they can help your business, we’d be happy to discuss.

Vendor landscape evaluation

Quocirca evaluated vendors based on two different segments of criteria: strategy and completeness of offering.

Strategy criteria included

  • Vision and strategy. The comprehensiveness of the vendor’s sustainability strategy and its evolutionary vision to lower environmental impact across its business.”

  • Sustainability commitments. Commitments to net zero and progress in reducing Scope 1, 2, and 3 emissions. This includes energy usage, renewable energy usage, total waste output and waste recycled, total water used, and target dates and percentage of reduction in CO2 or CO2-equivalent outputs.”

  • Circular strategies. These relate to strategies in areas such as remanufacturing, recycling, and product life extension.”

  • Sustainability technology innovation. This considers technology across the hardware, software, and services portfolio. It also considers the use of emerging technology, such as AI or blockchain, to enhance sustainability efforts by improving tracking and verifying emissions.”

Completeness of offering criteria included

  • Recycling programmes. Under the WEEE Directive, which was originally mandated in the EU, most countries require vendors to offer equipment take-back at end-of-life. This criterion looks at vendors’ basic and advanced recycling programmes for print devices and consumables.”

  • Remanufacturing/refurbishment. Some vendors offer specific programmes for refurbishing and reusing print devices, while others focus on complete remanufacturing. These often change more parts than refurbishment and offer greater guarantees and support. Some vendors offer both services.”

  • Sustainability services. This evaluates the breadth and depth of services encompassing environmental assessments and carbon footprint calculators, MPS offerings, environmental analytics, cloud-based platforms, and digital workflow automation capabilities.”

Buyer recommendations

In addition to evaluating vendors, Quocirca also included the following recommendations for an organization’s own evaluation of its business and potential partners.

  • “Assess the availability and transparency of suppliers’ environmental data during procurement.”

  • “Optimise the print environment considering future needs.”

  • “Think about circularity and the broader impacts of infrastructure, devices, and consumables.”

  • “Make use of supplier guidance around integrating AI.”

Choosing the best sustainable business partner

About Quocirca

“Quocirca is a global market insight and research firm specialising in the convergence of print and digital technologies in the future workplace. Since 2006, Quocirca has played an influential role in advising clients on major shifts in the market. Our consulting and research are at the forefront of the rapidly evolving print services and solutions market, trusted by clients seeking new strategies to address disruptive technologies.”²

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