Clemson stadium with orange gradient

How Clemson overhauled print and mail to generate $2.5M in revenue

by John Gilbert


Overview of Clemson case study

Time: 1 minute read

Video: 3 minute view

Known for its fierce football team, leading research, beautiful South Carolina campus, and student-centric operations, Clemson University ranks as one of America's top public universities. However, staying in the lead has its challenges — especially when it came to Clemson's outdated mail services, production print projects and loose control of campus printing.

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A trifecta of print and mail challenges

Clemson faced a trifecta of challenges. Their mail services hadn't kept up with the times.

Something also needed to be done about the decentralized production printing. Every department was using a variety of commercial printers causing the print costs to increase while the Clemson brand was being diluted.

The “managed” print environment needed to be studied and contained, with the ultimate goal of reducing printing and decreasing costs while capturing critical data including print volumes, print costs, and asset utilization.

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We knew we needed to change but realized we needed a partner who would be just that – a partner.

Mike Nebesky Procurement Director, Clemson University Clemson, South Carolina

Print and mail solutions in action

To help Clemson meet their goals of overhauling mail services and the student mail center, restoring offsite printing, and managing on-campus printing, Ricoh proposed a broad plan encompassing three of our Managed Services including:



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