Buyers Lab noted: “With its Intelligent Business Platform, Ricoh provides a holistic approach to BPS.”
The world of business is evolving so quickly. We understand organizations need ways to get the tools they need now without huge investments and commitments. Managed IT, comprehensive managed print services such as Managed Print as a Service (MPaaS), and the robust yet flexible IBP bring scalable and affordable business process solutions to organizations of every size.
Regarding the companies receiving awards, Jamie Bsales, Director of Smart Workplace and Security Analysis at Keypoint Intelligence (the organization behind the BLI awards), said:
“Managed services are playing an increasingly important role for office equipment manufacturers and their channel partners. In addition to better addressing customer needs and helping solve their pain points, a broad portfolio of services can convert a ‘transactional’ customer into a ‘relational’ one, which opens the door for ongoing sales in all areas a vendor offers.”
Other key points BLI noted regarding what earned Ricoh the PaceSetter Award for Business Process Services:
You can read the full BLI report for details.
It would be easy to say IBP addresses business processes and workflows. Businesses around the world use the applications and tools in the IBP library to streamline how their people communicate, collaborate, and work. In this way, IBP empower employee productivity and helps businesses drive toward their goals.
But IBP goes beyond technology, which is essential today. Other challenges addressed include: