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Support & Downloads

Receive support your way, anytime

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Find your downloads

Download drivers, software and manuals — just enter your product details to reach the resources you need. 

How to install drivers



Remotely monitor and manage your printer fleet in real time with @Remote, a web-based tool that also automates your toner orders and meter reads.

  • Knowledge Base

    Find answers to your questions about Ricoh devices and related third-party products by searching our online database anytime.     

    Ricoh Knowledge Base

  • Safety Data Sheets

    Search this site by product category and product name to find safety data sheets for North America.


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    Ricoh developer support

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    Production print support

  • Office clerk talking to the phone.

    Register your warranty

  • How-to video

    How-to videos

  • Maintenance Services

    Discover our standard and custom offerings — and the experienced, certified people who deliver them.

  • About MyRicoh

    Explore what you can do with a MyRicoh account: purchase online, submit meter reads, request service and more.

  • Schedule Services

    Schedule and track service requests online through your MyRicoh account.      



Technical support and service


Technical support and service


Product Support

For projector, desktop and HotSpot printers, video conferencing equipment and interactive whiteboards, call the help desk at 800-742-6438.

Consumer Digital Camera and Support

Find product downloads, customer care and more.

Secure Fax

Call the technical support line at 800-333-2679.

Production Print Support

For continuous print, cutsheet and wide format printers, call 877-318-8968.

Ricoh Dynamic Capture
For camera imaging support, submit a support request or call 714-361-3855.



Sales and general inquiries


Sales and general inquiries


Products and solutions
Phone: 800-637-4264
Monday - Friday 8:00 AM - 5:00 PM EST

Ricoh Dynamic Capture
5 Dedrick Place
West Caldwell, NJ 07006
Customer service email:
Visit the website

Production Print
Phone: 877-646-3677
Monday - Friday 8:00 AM - 5:00 PM EST

Semiconductors by Ricoh Electronic Devices
675 Campbell Technology Parkway
Suite 200
Campbell, CA 95008
Phone: 408-610-3105
Visit the website to view our semiconductor products



Regional dealer office locations (dealer sales only)


Regional dealer office locations (dealer sales only)



5 Dedrick Place
West Caldwell,NJ 07006
Phone: 973-882-2000
Fax: 973-808-7523
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1123 Warner Avenue
Tustin, CA 92780
Phone: 714-689-6808
Fax: 714-689-6657
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4667 North Royal Atlanta Drive
Tucker,GA 30084
Phone: 770-495-4123
Fax: 770-495-4199
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222 N La Salle St Suite 705
Chicago, IL 60601
Phone: 312-416-1966
Fax: 312-987-1068
Map It


InfoPrint Workgroup and Industrial Printers

Find supplies, drivers and manuals for our workgroup and industrial printers.





Important Note: Please read Software License Agreement before proceeding with any downloads.