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Partner & Alliance Community: Our Partners

Working together to solve challenges and improve business results for customers of all sizes

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Access develops forms management solutions that transform your paper-driven forms processes into electronic, paperless ones. Our partnership with Access creates solutions such as Access Formatta and Access Intelligent Forms Suite. With them, healthcare organizations can capture, verify and move data to improve productivity and streamline workflows.


Avanti offers open, certified, award-winning print management information system (MIS) solutions that help print service providers automate their businesses. Avanti Slingshot, which can be customized and integrated into our solutions, features business intelligence, incorporates production planning, warehousing, shipping and billing in one easy-to-use system.

BCC Software

BCC Software creates postal software solutions and data marketing services that include:

  • Mail preparation
  • Mail tracking
  • Address standardization
  • Address validation

We use BCC software in our Automated Document Factory (ADF) workflows and with workflow managers such as RICOH ProcessDirector.

CGS Publishing

CGS Publishing offers color management solutions targeted for offset presses, digital printers and production printers that provide offset color quality balanced across multiple presses. We use CGS solutions for consistent, accurate color rendering across printers, monitors and other output devices.  


Compart software lets you process, deliver and access documents and their contents. Compart Transforms can be used within our workflow solutions to transform your data streams, documents and spooled output into virtually any format you need.


Condeco specializes in integrated meeting room and workspace utilization technologies. These contribute to our Facilities and Workspace Management solutions, which help you to:
  • Improve meeting room occupancy rates.
  • Raise ROI on your real estate investments.
  • Increase employee productivity.

Crawford Technologies

Crawford Technologies provides software solutions that help you manage documents in multiple formats and across channels. We use Crawford's PRO Transforms in workflow solutions to help you with tasks like maintaining document fidelity during data stream transformation, or quickly and cost-effectively revamping content and workflows as needed.


DocPath software helps you control and manage your customer communications from design through distribution, in both print and electronic formats. The customizable DocPath Suite can be integrated into our solutions to help you with:

  • Personalization
  • Secure document delivery
  • Multi-language support

DocuWare Corporation

DocuWare's document management software enables organizations of any size — and in any industry — to transform documents into usable information, regardless of the source or format. We use DocuWare software in enterprise content management solutions that organize and centralize information so you easily access, manage and share it.

ECi FMAudit

ECi FMAudit specializes in enterprise data collection tools that provide end-to-end solutions for the managed print services industry. We use ECi FMAudit software to help you streamline meter collection, billing and supply delivery processes.


ecoprintQ solutions offer user and device management controls that simplify your cost controlling. PaperCut MF integrates with our multifunction printers (MFPs) to let you track, charge or bill "off the glass" copying, printing, faxing and scanning.


EFI eases organizations' transition from analog to digital imaging, with products that span administrative, creative and production processes. We use the EFI™ Self-Serve and Payment System, EFI Digital StoreFront, EFI Fiery® Digital Print Servers and other products to help you implement diverse workflows that can boost your productivity and help grow your business.

Elixir Technologies

Elixir provides technology and services — including a cloud-based platform — focused on streamlining processes and reducing costs associated with statements, invoices, utility bills and other customer communications. We use Windows-based Elixir DesignPro Tools in solutions designed to centralize control of your print resources and speed up document design and editing.


Enfocus develops tools to control the quality of PDF files for print, and to automate production workflow processes for graphic arts businesses. Enfocus FullSwitch and PowerSwitch enable our commercial print customers to automate critical workflow functions such as:

  • File reception
  • Routing
  • Preflight
  • Color management
  • Proofing


Ephesoft Enterprise helps to reduce the time you spend manually entering information into line-of-business and backend systems, and speeds up workflows by putting document capture where you need it — at the point of origin.


Fasoo Enterprise DRM (digital rights management) is a file-based security solution that helps prevent the exposure of sensitive and confidential files. We use this software in solutions to help protect your files and prevent unintended information disclosure — no matter where the information is located.

Fujitsu Computer Products of America

Fujitsu operates in the document imaging arena, and delivers innovative scanning solutions and services. We use Fujitsu software and scanners to help you solve business productivity issues and streamline operations.

GMC Software

GMC Software helps companies transition to digital customer communications and focus on meaningful customer engagement. We use the GMC Inspire platform to maintain continuity across document design and production functions — as well as provide personalization, multi-channel delivery and cloud-based efficiencies.

Gravic, Inc.

Gravic offers data collection, transformation and distribution solutions. We provide a modern approach to testing and grading by using Gravic's Remark Office OMR®, Remark Test Grading Edition® and Remark Test Grading Cloud Edition® software with our multifunction printers (MFPs). These easy-to-use tools simplify the test creation and grading processes for K-12 schools and teachers.

HealthWare Systems

RICOH Healthcare Administrative Solutions, powered by HealthWare Systems, provides paperless and automated solutions for many critical aspects of the revenue cycle and patient encounter process.  

HP Software

HP Software is a comprehensive business communication solution that combines document creation, campaign management and tracking, multi-channel delivery and web application development into one easy-to-use software suite. We use HP Extream to help you create relevant, customized communications and enable on-demand marketing.

InterSystems Corporation

InterSystems develops products for data management, interoperability, analytics, and health information systems. We use InterSystems HealthShare® to create interoperable solutions that help you better manage healthcare information, and improve workflows, cost efficiency and ultimately patient care across a hospital network.


Ipro creates advanced software solutions used by legal professionals to streamline the discovery process. We use IPro Copy+ in the Ricoh Legal Advanced Workflow (RLAW) solution to help you with:

  • Document imaging
  • Bates labeling
  • Optical character recognition (OCR
  • Paper production

Karora Technologies

Karora develops software components and solutions for midsize enterprises. Karora's AppConnector works with Ricoh's DocumentMall, a web-based document management software-as-a-service (SaaS) solution that streamlines your document management processes.

Kodak Alaris

Kodak Alaris offers document imaging solutions that help you:

  • Capture and manage information from digital and paper sources.
  • Extract valuable insight from their contents.
  • Deliver the right information to the right place, at the right time, to achieve better business outcomes.


Kofax, a Lexmark company, combines capture, process management, analytics and mobile capabilities. These help you increase your responsiveness to customers, improve service delivery and grow your business while helping to reduce operating costs.
Our solutions can include Kofax Capture, Kofax Transformation Modules (KTM), Kofax TotalAgility® and Kofax Mobile Capture™ to help you capture, transform and manage information — leading to quicker, more informed decisions throughout your organization.


Laserfiche enterprise content management (ECM) solutions help you automate, optimize and transform business processes to accelerate the flow of information throughout your organization. With Laserfiche Avante and Laserfiche Rio, we can provide you with more consistent and secure information management.  

Levi, Ray & Shoup, Inc. (LRS)

LRS's VPSX® Enterprise Output Management software streamlines the integration of various output devices, such as our MFPs and printers, and simplifies IT implementation and support for health information systems. As a result, you can capture documents from any application or platform, and streamline the collection, storage and delivery of information.

Mapping Suite

Mapping Suite specializes in customer communications management software, enabling you to design, manage, produce and distribute multi-channel information. We include the Mapping Suite XPS software in solutions that allow business owners — not IT — to own and create personalized documents, and lower costs through centralized print management.

Neopost USA

Neopost USA provides mailing, communications and shipping solutions. These help you prepare, deliver and manage customer communications in an efficient and professional manner.


Nuance offers PDF, capture and workflow, print management and cost recovery solutions that help you streamline the way you create, share, store and use office documents. We use products such as Nuance® Output Manager™, Nuance AutoStore®, eCopy ShareScan v5, Equitrac Office® and Equitrac Express® in solutions that enhance workflow and improve performance.

Objectif Lune

Objectif Lune provides solutions for document composition, multi-channel distribution and document management that overcome hardware compatibility issues. The combination of Ricoh hardware and Objectif Lune software, such as PlanetPress Capture, PlanetPress Production and PrintShop Mail, improves workflows and creates scalable solutions that help you develop and manage critical business documents.


Omtool designs and builds software solutions for document capture, fax, workflow and more. Omtool™ AccuRoute® lets you capture, convert and deliver documents to unified workflows and business processes — from any network-enabled scanner.


OpenText specializes in enterprise information management (EIM). They enable you to grow your business and lower your cost of operations, while helping to reduce information governance and security risks. When our solutions include OpenText Rightfax or OpenText Rightfax Express, we can provide a seamless network faxing experience from a Ricoh multifunction printer (MFP).


Pantone creates innovative products and services that complement our print technology — giving you the seamless integration and superior color selection that help you grow your business in a fast-evolving print market.


Paradatec develops software for high-performance pattern recognition, with a special focus on character recognition and analysis systems. We use PROSAR-AIDA in our scan and capture solutions to automatically classify documents and extract complex data — before it's routed to a content management system (CMS).


Pharos software enables smart, cost-effective printing for enterprises and educational institutions with solutions that are sustainable, strategic and mobile — and offer enhanced security. We integrate Pharos Uniprint with our MFPs to enable cost recovery through student pay for print/copy/scan — while providing businesses with improved security, confidentiality and waste reduction.

Print Audit

Print Audit's print management solution, PCS Director, allows you to understand and manage printing costs so you can reduce your total cost of ownership.

Print Control Software, Inc

Print Control Software's user management tool, ROI Print Manager, is used in our managed print strategy programs. It provides detailed user-level printing intelligence that allows you to implement a customized printing strategy — helping you cut costs and reduce waste.


PrinterOn delivers customizable, scalable mobile printing solutions for users in enterprise, education, public and home environments. PrinterOn's mobile print platform is one of the components of Ricoh's HotSpot Enterprise and HotSpot Express solutions, which bring you easy mobile print functionality.

RF IDeas

RF IDeas designs, develops and manufactures smart card readers that are part of door and non-door access authentication and identification solutions. It also offers:

  • Magnetic stripe card readers
  • Wiegand data converters
  • Software developer kits

Rochester Software Associates, Inc. (RSA)

RSA develops software for the digital production print market. We use RSA ReadyPrint™, RSA QDirect™, RSA WebCRD™ and other RSA software to help you improve workflows and increase productivity in areas such as transformation, output management and web to print.


Stethos software helps you improve workflow and reduce costs. Stethos software enables most Ricoh multifunction printers (MFPs) to print barcodes and optical character recognition (OCR) without needing to purchase additional hardware.


Ricoh Asset Lifecycle Management for Healthcare, powered by Symphion, provides critical details about your hardware and software assets. By eliminating the guesswork, you can save money, reduce risk, boost productivity — and improve the patient experience.


Syncplicity is our Enterprise File Sync & Share solution that lets you access, edit, sync, share and back up files virtually anytime, anywhere and from any device. We use Syncplicity to help you:

  • Control company data.
  • Reduce data leaks.
  • Support compliance requirements.

TZ Limited

Intelligent Lockers, powered by TZ Limited Smart Device Technology and Software, is a storage solution that improves your mail operations and distribution, and streamlines the way you use office space in the new world of work.

Ultimate TechnoGraphics

Ultimate TechnoGraphics develops technology that automates imposition and finishing for the graphic arts industry. When we design production print solutions, we can use Ultimate Impostrip software for book printing and imposition workflows to eliminate manual touch points and increase your control of information.