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Partner & Alliance Community: Our Partners

Working together to solve challenges and improve business results for customers of all sizes

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Access develops forms management solutions that transform your paper-driven forms processes into electronic, paperless ones. Our partnership with Access creates solutions such as Access Formatta and Access Intelligent Forms Suite. With them, healthcare organizations can capture, verify and move data to improve productivity and streamline workflows.


Avanti offers open, certified, award-winning print management information system (MIS) solutions that help print service providers automate their businesses. Avanti Slingshot, which can be customized and integrated into our solutions, features business intelligence, incorporates production planning, warehousing, shipping and billing in one easy-to-use system.

BCC Software

BCC Software creates postal software solutions and data marketing services that include:

  • Mail preparation
  • Mail tracking
  • Address standardization
  • Address validation

We use BCC software in our Automated Document Factory (ADF) workflows and with workflow managers such as RICOH ProcessDirector.

CGS Publishing

CGS Publishing offers color management solutions targeted for offset presses, digital printers and production printers that provide offset color quality balanced across multiple presses. We use CGS solutions for consistent, accurate color rendering across printers, monitors and other output devices.  


Compart software lets you process, deliver and access documents and their contents. Compart Transforms can be used within our workflow solutions to transform your data streams, documents and spooled output into virtually any format you need.


Condeco specializes in integrated meeting room and workspace utilization technologies. These contribute to our Facilities and Workspace Management solutions, which help you to:
  • Improve meeting room occupancy rates.
  • Raise ROI on your real estate investments.
  • Increase employee productivity.


DocPath software helps you control and manage your customer communications from design through distribution, in both print and electronic formats. The customizable DocPath Suite can be integrated into our solutions to help you with:

  • Personalization
  • Secure document delivery
  • Multi-language support

DocuWare Corporation

DocuWare's document management software enables organizations of any size — and in any industry — to transform documents into usable information, regardless of the source or format. We use DocuWare software in enterprise content management solutions that organize and centralize information so you easily access, manage and share it.

ECi FMAudit

ECi FMAudit specializes in enterprise data collection tools that provide end-to-end solutions for the managed print services industry. We use ECi FMAudit software to help you streamline meter collection, billing and supply delivery processes.


ecoprintQ solutions offer user and device management controls that simplify your cost controlling. PaperCut MF integrates with our multifunction printers (MFPs) to let you track, charge or bill "off the glass" copying, printing, faxing and scanning.


EFI eases organizations' transition from analog to digital imaging, with products that span administrative, creative and production processes. We use the EFI™ Self-Serve and Payment System, EFI Digital StoreFront, EFI Fiery® Digital Print Servers and other products to help you implement diverse workflows that can boost your productivity and help grow your business.

Elixir Technologies

Elixir provides technology and services — including a cloud-based platform — focused on streamlining processes and reducing costs associated with statements, invoices, utility bills and other customer communications. We use Windows-based Elixir DesignPro Tools in solutions designed to centralize control of your print resources and speed up document design and editing.


Enfocus develops tools to control the quality of PDF files for print, and to automate production workflow processes for graphic arts businesses. Enfocus FullSwitch and PowerSwitch enable our commercial print customers to automate critical workflow functions such as:

  • File reception
  • Routing
  • Preflight
  • Color management
  • Proofing


Ephesoft Enterprise helps to reduce the time you spend manually entering information into line-of-business and backend systems, and speeds up workflows by putting document capture where you need it — at the point of origin.

HealthWare Systems

RICOH Healthcare Administrative Solutions, powered by HealthWare Systems, provides paperless and automated solutions for many critical aspects of the revenue cycle and patient encounter process.  

InterSystems Corporation

InterSystems develops products for data management, interoperability, analytics, and health information systems. We use InterSystems HealthShare® to create interoperable solutions that help you better manage healthcare information, and improve workflows, cost efficiency and ultimately patient care across a hospital network.

Kodak Alaris

Kodak Alaris offers document imaging solutions that help you:

  • Capture and manage information from digital and paper sources.
  • Extract valuable insight from their contents.
  • Deliver the right information to the right place, at the right time, to achieve better business outcomes.


Kofax, a Lexmark company, combines capture, process management, analytics and mobile capabilities. These help you increase your responsiveness to customers, improve service delivery and grow your business while helping to reduce operating costs.
Our solutions can include Kofax Capture, Kofax Transformation Modules (KTM), Kofax TotalAgility® and Kofax Mobile Capture™ to help you capture, transform and manage information — leading to quicker, more informed decisions throughout your organization.


Laserfiche enterprise content management (ECM) solutions help you automate, optimize and transform business processes to accelerate the flow of information throughout your organization. With Laserfiche Avante and Laserfiche Rio, we can provide you with more consistent and secure information management.  

Levi, Ray & Shoup, Inc. (LRS)

LRS's VPSX® Enterprise Output Management software streamlines the integration of various output devices, such as our MFPs and printers, and simplifies IT implementation and support for health information systems. As a result, you can capture documents from any application or platform, and streamline the collection, storage and delivery of information.

Mapping Suite

Mapping Suite specializes in customer communications management software, enabling you to design, manage, produce and distribute multi-channel information. We include the Mapping Suite XPS software in solutions that allow business owners — not IT — to own and create personalized documents, and lower costs through centralized print management.

Neopost USA

Neopost USA provides mailing, communications and shipping solutions. These help you prepare, deliver and manage customer communications in an efficient and professional manner.

Objectif Lune

Objectif Lune provides solutions for document composition, multi-channel distribution and document management that overcome hardware compatibility issues. The combination of Ricoh hardware and Objectif Lune software, such as PlanetPress Capture On The Go, PlanetPress Production and PrintShop Mail & PrintShop Mail Connect improves workflows and creates scalable solutions that help you develop and manage critical business documents.


OpenText specializes in enterprise information management (EIM). They enable you to grow your business and lower your cost of operations, while helping to reduce information governance and security risks. When our solutions include OpenText Rightfax or OpenText Rightfax Express, we can provide a seamless network faxing experience from a Ricoh multifunction printer (MFP).


Pharos software enables smart, cost-effective printing for enterprises and educational institutions with solutions that are sustainable, strategic and mobile — and offer enhanced security. We integrate Pharos Uniprint with our MFPs to enable cost recovery through student pay for print/copy/scan — while providing businesses with improved security, confidentiality and waste reduction.


PrinterOn delivers customizable, scalable mobile printing solutions for users in enterprise, education, public and home environments. PrinterOn's mobile print platform is one of the components of Ricoh's HotSpot Enterprise Hosted solutions, which bring you easy mobile print functionality.

Quadient Software

Quadient Software helps companies transition to digital customer communications and focus on meaningful customer engagement. We use the Quadient® Inspire™ platform to maintain continuity across document design and production functions — as well as provide personalization, multi-channel delivery and cloud-based efficiencies.

RF IDeas

RF IDeas designs, develops and manufactures smart card readers that are part of door and non-door access authentication and identification solutions. It also offers:

  • Magnetic stripe card readers
  • Wiegand data converters
  • Software developer kits

Rochester Software Associates, Inc. (RSA)

RSA develops software for the digital production print market. We use RSA ReadyPrint™, RSA QDirect™, RSA WebCRD™ and other RSA software to help you improve workflows and increase productivity in areas such as transformation, output management and web to print.


Stethos software helps you improve workflow and reduce costs. Stethos software enables most Ricoh multifunction printers (MFPs) to print barcodes and optical character recognition (OCR) without needing to purchase additional hardware.

Transformations, Inc.

Transformations is a software solutions company and the developer of Uluro, a Customer Communication Management (CCM) software used for creating, producing, delivering and tracking critical customer communications.  Uluro’s suite of solutions incorporates all processes of the document production workflow into a single platform allowing clients to realize several key benefits around operational efficiencies and quality assurance while also providing modules focused on additional revenue channels and compliance such as multi-channel delivery, online document management, electronic presentment and payment, and securing/protecting confidential data.

TZ Limited

Intelligent Lockers, powered by TZ Limited Smart Device Technology and Software, is a storage solution that improves your mail operations and distribution, and streamlines the way you use office space in the new world of work.