We make TMI work for Retail

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96% of shoppers are looking for a seamless experience across all channels*

Let's make it happen. We capture, connect, and secure your information to help you break down silos, optimize your supply chain, and turn more prospects into loyal customers.

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Retail convenience starts with TMI

Uncover how information can create moments of convenience for you and your customers.

Great customer experiences start with TMI

See how our end-to-end solutions unlock valuable information to improve every step.

Scale tech with ease

Invest in innovation without adding burden to your internal teams. Take tech from idea to implementation.

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Turn your aisles into profit centers

Increase sales, educate shoppers, and drive loyalty with our new in-store retail media solution.

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Empower your people

Make it easy for your employees to provide exciting and personal customer experiences with the power of information.

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Automate the first and last mile

Give your customers the experience they want at both ends of the transaction with BOPIS and BORIS locker solutions.

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Fuel your understanding

Enable real-time problem detection, resolution and insights from connected devices with an all-in-one device agnostic platform.

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Keep customers coming back

See how our end-to-end solutions unlock valuable information to improve every step of the journey.

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Turn TMI into ROI

We empowered three retailers with solutions to improve productivity, integrate processes, and save money.

Athletic wear retailer saves millions through business process services.
Athletic wear retailer saves millions through business process services.
Global Footwear Retailer

Athletic wear retailer saves millions through business process services.

Explore how this customer streamlined processes and profits.
Explore how this customer streamlined processes and profits.
Pet Wellness Retailer

Explore how this customer streamlined processes and profits.

See how customer experience improved with new POS technology.
See how customer experience improved with new POS technology.
Luxury Retailer

See how customer experience improved with new POS technology.

Psst… we have even more retail solutions

Service Advantage
Service Advantage

Service Advantage

Intelligent Business Platform℠
Intelligent Business Platform℠

Intelligent Business Platform℠

Capture & Conversions Services
Capture & Conversions Services

Capture & Conversions Services

Hybrid work
Hybrid work

Hybrid work

Intelligent Asset Management
Intelligent Asset Management

Intelligent Asset Management

Rapid Prototyping
Rapid Prototyping

Rapid Prototyping

Our customers love us

They know that having 6,000+ Ricoh experts on the ground makes all the difference.

"Having the Ricoh team there to help support IT operations makes my job easier and frees up time for me to do other projects."

— Bob Haynes, IT Manager at Battlefield Farms

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  1. *Deloitte. "2022 Retail Industry Outlook." December 2021.