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Legal Services Contact Information

 
Today’s world of work is constantly evolving. Processes are becoming more and more digital and paper documents are on the decline. We work hard to understand your business and — as your world transforms — so do we. We continue to invest in new technologies to keep up with the changes around us. As a result, we need to modify our operations footprint to better align with your business needs. 
 
 

For those of you impacted by these changes, we want to ensure that you are able to speak to someone at Ricoh to answer your questions and discuss how we can continue to support your needs. Please find the contact information below based on your location:

  • Baltimore, Maryland: Customers in Baltimore will be served by the Alexandria, Virginia center, which you can contact at (571) 733-5828. You may also contact Christopher Pagan at (202) 207-7085 or by email at christopher.pagan@ricoh-usa.com.
  • Cincinnati, Ohio: Customers in Cincinnati will be served by the Indianapolis, Indiana center, which you can contact at (317) 488-7000. You may also contact Joe Jennings at (314) 307-1934 or by email at joseph.jennings@ricoh-usa.com
  • Ft. Lauderdale, Florida: Customers in Ft. Lauderdale will be served by the Jacksonville, Florida center, which you can contact at (904) 356-4980. You may also contact Lucas Burdick at (404) 857-6198 or by email at lucas.burdick@ricoh-usa.com.
  • Los Angeles, California: Customers in Los Angeles will be served by the Oakland, California center, which you can contact at (510) 839-6399. You may also contact Matt Mahon at (213) 804-5985 or by email at matthew.mahon@ricoh-usa.com.
  • Louisville, Kentucky: Customers in Louisville will be served by the Indianapolis, Indiana center, which you can contact at (317) 488-7000. You may also contact Joe Jennings at (314) 307-1934 or by email at joseph.jennings@ricoh-usa.com.
  • Orlando, Florida: Customers in Orlando will be served by the Jacksonville, Florida center, which you can contact at (904) 356-4980. You may also contact Lucas Burdick at (404) 857-6198 or by email at lucas.burdick@ricoh-usa.com.
  • Philadelphia, Pennsylvania: Customers in Philadelphia will be served by the Lyndhurst, New Jersey center, which you can contact at (973) 455-7446. You may also contact Chris Pagan at (202) 207-7085 or by email at christopher.pagan@ricoh-usa.com.

If you are not directly impacted by these changes but would still like to contact someone at Ricoh, please email us at
BIS.info@ricoh-usa.com.

 
 

With our investment in centralized Advanced Capture and Fulfillment Centers, we will continue to support high value services such as:

In addition, our automated, cloud-based eDiscovery on Demand solution lets you select the services you want, securely upload data and receive notifications as your projects move through the production lifecycle.

 

As always, we appreciate your business and look forward to working with you in the future.