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RICOH App for Google Cloud Print

Using Google Cloud Print with Ricoh MFPs

The single Platform for Smart Process Appreciations

About Ricoh App for Google Cloud Print

Support mobile worker productivity with this embedded Google Cloud print app installed in supported Ricoh MFPs to enable mobile printing.

Major Applications

Supports mobile worker productivity by providing the ability to print from Google Cloud using mobile devicesSupports Google Cloud desktop printing from Chromebooks, PCs and Macs

Using Ricoh App for Google Cloud Print

 
From mobile devices, users open the Google Cloud Print app
 
Mac and Windows desktop users would submit print jobs using the Google Chrome web browser

Quick Tour Video

About Ricoh App for Google Cloud Print

Support mobile worker productivity with this embedded Google Cloud print app installed in supported Ricoh MFPs to enable mobile printing.

Major Applications

Supports mobile worker productivity by providing the ability to print from Google Cloud using mobile devicesSupports Google Cloud desktop printing from Chromebooks, PCs and Macs

Quick Tour Video

 
From mobile devices, users open the Google Cloud Print app
 
Mac and Windows desktop users would submit print jobs using the Google Chrome web browser
 
Support user mobile printing needs without spending money on servers and software
 
Support user printing from mobile devices, Chromebook's and PC's.
 
Minimum to no time required from IT resources to set up

Implementing this Google Cloud print application

No IT services are required and no need for ongoing maintenance or software updates
Ricoh installs the Ricoh App for Google Cloud Print on Ricoh MFPs and Printers
The MFP/Printer is registered on the Google Cloud Print Service
Registered MFPs/printers are then shared with users and users can begin printing

Benefits

 
Support user mobile printing needs without spending money on servers and software
 
Support user printing from mobile devices, Chromebook's and PC's.
 
Minimum to no time required from IT resources to set up

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 17 questions Browse 17 questions and 17 answers
From Chromebook, can i select a user code to make a secure print ?
PHELIPOT J on May 5, 2017
BEST ANSWER: Hello,

Yes you can select a user code to enable secure print.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
I'm having trouble setting up a Chromebook to print to MP 2851. I have the IP address and the app from the Chrome web store, but it is not working. I can print from my phone using the Android app, so I have had it work. I would like to be able to print directly from my Chromebook. Any ideas?
Jason H on Jul 5, 2017
BEST ANSWER: Hello,

For this concern, I would recommend contacting our support group. They will be better suited to assist you. They can be reached via click to chat at www.myricoh.com or by calling 888-424-1573.

Thank you
Can this app be used in conjunction with print codes turned on?
Norris D on Sep 11, 2017
BEST ANSWER: Hello,

Yes, you can use this with print codes.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Does using google cloud print, in conjunction with the ricoh app on the printer, allow advanced features such as staple to print and other advanced print options?
KBNola on Sep 12, 2018
BEST ANSWER: Hello,

I would recommend talking with your local sales representative to ensure you looking at the solution that best fits the needs of your business.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Does locked print work when using the Ricoh Google Cloud Print App?
A shopper on Jun 5, 2018
BEST ANSWER: Hello,

Yes, you can use them together.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Does this support the Ricoh MP C2503SP, Ricoh MP C2504ex, Ricoh Aficio MP C2500, and Ricoh Aficio MP C2551?
Derek on Mar 28, 2018
BEST ANSWER: Hello,

The Ricoh App for Google Cloud Print supports the MP C2503SP & MP C2504ex but not MP C2500 & MP C2551

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
does google cloud print work with mp c4504ex?
David A on Mar 16, 2018
BEST ANSWER: Hello,

Yes, the Ricoh App for Google Cloud print is compatible with the MP C4504ex.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Do you have to have ICE to use this?
A shopper on Mar 6, 2018
BEST ANSWER: Hello,

We recommend working with your local sales representative to find a solution that works best for your company.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Does this app work for sp c320dn ?
محمد م on Feb 13, 2018
BEST ANSWER: Hello,

Yes, Ricoh App for Google Cloud Print is compatible with the SP C320DN. I have included a link that shows all of the compatible software for this machine.
https://www.ricoh-usa.com/en/products/pd/sp-c320dn-color-laser-printer/_/R-406790?=redirect_spc320dn

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Does this work for Aficio MP 301 SPF? I have downloaded the extension and set it up with my ChromeBook, but it doesn't seem to be working.
Dr. A on Feb 12, 2018
BEST ANSWER: Hello,

Yes, this works with the MP 301. I would recommend contacting our support team to help you with this question. You can reach them via click to chat at www.myricoh.com or by calling 888-424-1573.

Thank you
Does this app work on Ricoh MP 4055?
Melanie M on Feb 2, 2018
BEST ANSWER: Hello,

Yes, Ricoh App for Google Cloud Print is compatible with the MP 4055. I have attached a link that will show you the compatible software for this machine. https://www.ricoh-usa.com/en/products/pd/mp-4055-black-and-white-laser-multifunction-printer/_/R-417756

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Does this app work for Ricoh SP C250DN?
AlexN on Jan 26, 2018
BEST ANSWER: Hello,

No I am sorry that is not available for the SP C250DN.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Trying to add new user and unable to print after sharing device anyone have a fix? Error "Job is cancelled because of no mapped user code for this job owner"
Shelby G on Jan 24, 2018
BEST ANSWER: Hi Shelby,

Our support team would best able to help you with this question. You can reach them via click to chat at www.myricoh.com or by calling 888-424-1573.

Thank you
how do I get the google cloud print app onto the Ricoh MP C2004ex? It was not an option in the apps on the Ricoh
Tim S on Jan 10, 2018
BEST ANSWER: Hello,

Our support team would best able to help you with this question. You can reach them via click to chat at www.myricoh.com or by calling 888-424-1573.

Thank you
Does this app work for Ricoh MP5001?
A shopper on Jan 8, 2018
BEST ANSWER: Hello,

No I am sorry the Goggle App is not supported on the MP 5001.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Can this also handle scanning from MFP to laptop?
seank on Jun 21, 2017
BEST ANSWER: Hello,

Yes, this can accommodate that.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
from Chromebook, can i select a paper tray ?
PHELIPOT J on May 5, 2017
BEST ANSWER: Hello,

Yes you can select a paper tray via Chromebook.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
 

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