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RICOH MP C6004 Color Laser Multifunction Printer - 417453

MP C6004

Color Laser Multifunction Printer

ID: 417453

Improve productivity with personalized, powerful performance

 

This product is no longer available for purchase

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Customize workflows to work faster and smarter

With the RICOH® MP C6004 Color Multifunction Printer (MFP) and its intuitive Workstyle Innovation Technology, you can create unique and integrated workflows for efficient printing, scanning, copying and faxing. Streamline your business processes, access cloud information and help mobile workers stay connected from anywhere.

Tap into a new way to work

With the all-digital 10.1" wide Smart Operation Panel featuring Workstyle Innovation Technology, you can tap icons to navigate between tasks and jobs with a single swipe or flick. Streamline business processes, access the cloud and support your mobile users. With this intelligent device, you can even set up one-touch paths for specialized workflows, including ID Card Copy and Easy Book Scan, for faster workflows.

Take productivity personally

Create iconic digital shortcuts and automate routine workflows with less repetition and fewer touchpoints. Every setting, from the number of prints to paper sizes to finishing options and more, is available at your fingertips. Check details and make adjustments instantly. Download workflow apps and place them on the Home Screen as widgets. Plus, you can add your choice of plug-and-play workflow software to simplify your workday.

Add color and professionalism to finished documents

Save money by producing higher-quality work internally. Take advantage of continuous calibration to create presentations and brochures on thicker paper stocks in vivid colors and sharpness at up to 1200 dpi resolution. Create posters by extending a single image over multiple pages. Add the Fiery® E-23C Color Controller for exceptional spot-color reproductions. Choose from multiple finishers, including a Hybrid Stapleless + Stapler Finisher, to stack and staple effortlessly.

Find what you're looking for

Search the Internet via the embedded web browser. Use optical character recognition (OCR) scanning to place metadata on documents, so they can be retrieved with a quick keyword search. You can even follow animated guides for paper misfeeds and correct them yourself in moments.

Put everything in the palm of your hand

Use your smartphone or tablet to print, scan and distribute information with unprecedented convenience. With the Ricoh Smart Device Connector App you can grab information from cloud applications and send it directly to the MFP. Or, you can scan the originals and send the files to your device to easily share information on the go.
infovisual-accountability

Take charge by tracking everything

With user authentication, workers sign in to the MFP via passcodes and billing codes or swipe an identity card at an optional NFC Card Reader. Choose what permissions groups or individuals have. Set print quotas. Restrict color printing. Use Locked Print to help ensure that only authorized users can release and print documents. You can even assign chargebacks when you pair the MFP with accounting software such as Ricoh Device Manager NX.

Stay one step ahead with remote administration

Be proactive and use Device Manager NX to check settings online. With @Remote, you can track trends, collect meter readings and usage details and automate service calls. Update print drivers automatically with Ricoh Device Software Manager. You can also have Ricoh knowledgeable support desk staff operate and configure your Smart Operation Panel remotely for faster, better outcomes.
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Save your energy, and your budget

Take advantage of a low Typical Electricity Consumption level and a special design that meets EPEAT® Gold criteria and ENERGY STAR™ certification. Thanks to an innovative built-in motion detection sensor, you can promptly start key-input operation upon touching the panel screen to wake the MFP from sleep mode. Save even more with default duplex printing to cut paper costs, automated shutdowns and an Eco-Friendly Widget that promotes greener practices.

Need more information?

Learn more about the RICOH MP C6004 Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Scanning Element

One-dimensional solid scanning using CCD (CIS for scanning back side originals on SPDF)

Printing Process

4-Drum Method

Fusing Process

QSU-DH Fusing System

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

60 ppm B&W & FC (LTR)

First Page Out Time

Color: 4.5 seconds / B&W: 3.1 seconds

Warm-Up Time

24 seconds

Recovery Time From Sleep Mode

Approximately 1.0 second (motion- Sleep Modesensor activated)

Resolution

600 dpi

System Memory

2 GB

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Document Feeder Type

Single Pass Document Feeder (SPDF) (Standard)

Original Capacity: 220 sheets
Original Size: 5.5" x 8.5" - 11" x 17" (A5 - A3)
Paper Weight:
Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 - 34 lb. Bond (52 - 128 g/m2)

Document Feeder Capacity

Original Capacity: 220 sheets

Zoom Range

25% - 400% in 1% increments

Exposure Adjustment

Automatic & Manual

Original Type

Sheets/Books

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4)
2nd Paper Tray: 5.5" x 8.5" - 12" x 18", Envelopes
Bypass: Up to 12" x 18", Envelopes
Custom Sizes: Width: 3.5" - 12.6"(90 - 320 mm),
Length: 5.8" - 49.6" (148 - 1260 mm) Supported Paper Weights
Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/ 166 lb. Index (52 - 300 g/m2)
Duplex Unit: 14 - 68 lb. Bond/142 lb. Index (52 - 256 g/m2)

Supported Paper Weights

Standard Trays 1 & 2: 16 - 80 lb. Bond / 166 lb. Index (60 - 300 g/m2)
Standard Bypass Tray: 14 - 80 lb. Bond / 166 lb. Index (52 - 300 g/m2)
Duplexing: 14 - 68 lb. Bond / 142 lb. Index (52 - 256 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Coated, Labels* & OHP*

Standard Paper Capacity

Standard: 2 x 550 sheets + 100-SheetBypass Tray,
Maximum: 4,700 sheets (w/Tandem LCT + Side LCT)

Standard Output Capacity

Standard: 500 sheets

Maximum Output Capacity

Maximum: 3,625 sheets

Maximum Monthly Volume

50000

Power Source

120V - 127V, 60Hz, 15A

Typical Electricity Consumption (TEC)

2.8 kWh/week

Power Consumption

1,584W or less; Sleep Mode: .79 or less

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27.0" x 37.9" (587 x 685 x 963 mm)

Weight

228lbs.(103kg)

 

*Bypass Tray Only
**Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.75 GHz

Hard Disk Drive

320 GB Standard

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP; IEEE802.11a/b/g/n; USB2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows Vista/7/8/8.1/10/Server 2008/Server 2008R2/ Server2012/ Server2012R2
Unix; Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix Presentation Server 4.5, XenApp 5.0,
Mac OS X v.10.7 or later, SAP R/3,IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PDF
Optional: Adobe PostScript3, XPS, IPDS & PictBridge

Font Support

Standard: PCL: 45 Scalable fonts +International 13 fonts
Optional: PostScript 3: 136 Roman fonts; IPDS: 108 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

200/300 dpi: 110 ipm Simplex/180 ipm Duplex

Scanning Resolution

B&W and FC scanning at 100 - 600 dpi, Up to 1200 dpi for TWAIN scanning

Grayscale

256 levels

Scan Area

11.7" x 17" (297 mm - 432 mm)

Standard Interfaces

1000Base-T/100Base-TX/
10Base-T Ethernet, USB2.0 Type A (3 Ports),
SD Slot on Operation Panel

Optional Interfaces

IEEE1284/ECP;
IEEE802.11a/b/g/n;
USB2.0 Type B

File Formats

Single/Multi-Page TIFF, PDF
High Compression PDF & PDF/A, Single-Page JPEG

Scan Modes

B&W Text
B&W Text/Line Art
B&W Text/Photo
B&W Photo
Grayscale
Full Color Text/Photo
Full Color Glossy Photo
Automatic Color Selection (ACS)

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2
Color: JPEG

Scanning Speed

Up to 81 spm

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

Memory

4 MB (approx. 320 pages)

Memory Backup

1 hour

Max Auto Dials

2,000 numbers

Group Dials

100 groups (max. 500 numbers per group)

Finishing Features

Notes

See Accessories Tab for a complete list of options

 

Ink & Toner

 
 

Consumables

 
 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 22 questions Browse 22 questions and 23 answers
How do I scan multiple files separately to one person keeping the files separate without selecting their name everytime?
Grace on Apr 11, 2017
BEST ANSWER: Hi Grace,

In order to avoid having to select the name/email address each time, service will be needed. By default, for security reasons, this unit immediately clears the destination (and other items) after an individual transmission session ends. To change this, a service-level setting needs to be changed.

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
I was looking to have printed envelopes on this printer with the labels on it as well?
A shopper on May 11, 2017
BEST ANSWER: Hello,

The recommendation is to print directly on the envelope. If you prefer a label, you can print those and then affix them to the envelope.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
I was wondering if this machine has the capability to allow each user to have a personal code so they can print documents all at the same time by entering their personal code? To prevent someone else grabbing your documents by accident.
Christy D on Mar 24, 2017
BEST ANSWER: Hello,

RICOH Print & Copy Control™ is a robust software that allow for this:
https://www.ricoh-usa.com/en/products/pd/ricoh-print-copy-control-trade-pcc/_/R-PCC-SOLUTION-PS1

Alternately, Locked Print functionality may be able to help:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/printer/int/0084.htm

Thanks
where is the mail switch to shut down completely?
A shopper on Jan 26, 2018
BEST ANSWER: Hello,

I think the question is where is the main switch. The main switch is located to the right on tray 1 under the small cover. Lift up the cover and press the button.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How can I add company logo/image to the LCD screen like we had previously done on the older models?
A shopper on Jan 15, 2018
BEST ANSWER: Hello,

The attached link will walk you through how to update your wallpaper. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/intro/int/0201.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
where do you find how to take a 2 sided copy and make it single sided?
S a on Jan 11, 2018
BEST ANSWER: Hello,

The following link is to the section of the online user manual where instructions for how to take double-sided originals and produce single-sided copies are found - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/copy/int/0156.htm


If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I print on an envelope?
zack s on Dec 14, 2017
BEST ANSWER: Hello,

I have attached the section of the manual that reviews printing on envelopes. This should guide you through the process. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/printer/int/0026.htm?&seek=envelopes

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How can we get this machine to acknowledge and reproduce pantone colors consistently from indesign?
Shawn M on Dec 5, 2017
BEST ANSWER: Hello,

Here is the information to assist you with the Pantone colors.

Ricoh provides a Pantone download for importing palettes into applications (like InDesign) towards producing Pantone color output. The following links are to those resources and associated help information. These should prove helpful to you.

Main download - http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/mpc4504/mpc4504.htm
Detailed Information - http://op-drv-ds1.support.ricoh.com/bb/html/dr_ut_e/rc2/resource/cl7000/cl7000_introduction.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
trying to print a word document on holed paper printing on both sides. odd pages come out wrong side?
Laurie M on Oct 26, 2017
BEST ANSWER: Hi Laurie,

Our support team would be best able to help you with this problem.
Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-800-Ricoh-38.

Thank you
How do I delete an address from the scanner?
A shopper on Oct 20, 2017
BEST ANSWER: Hello,

Instructions for deleting an address are located in the scanner section of the manual on page 148. I have included the link for you.
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how to I make PDF the default scan setting?
A shopper on Sep 27, 2017
BEST ANSWER: Hello,
Changing/Setting Defaults can be done using the instructions at the following link. This is to the section of the online user manual where those steps are provided - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/intro/int/default.htm?&seek=program%20as%20default

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
power turn on button?
Cesar S on Sep 8, 2017
BEST ANSWER: Hi

Please see the following page for instructions on how to turn on and off the MP C6004:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/intro/int/0098.htm?&seek=power%20switch

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
new MP c6004 v4 driver was unable to be downloaded.(not digital signed?)
Yu-Lin Y on Aug 24, 2017
BEST ANSWER: Hello,

For this we suggest contacting our support team. They will be able to walk you through the issue you are having. Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
HOW DO YOU TURN OFF THE SOUND?
Sayuri D on Aug 10, 2017
BEST ANSWER: Hello,

The attached link will guide you through adjusting the sounds on your machine. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/trouble/int/0046.htm?&seek=sound

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How to use the Stapless feature from computer driver?
Robbie on Aug 10, 2017
BEST ANSWER: Hello,

The printer driver needs to be properly configured to use the finisher that performs stapleless finishing, the SR3210. This is done under the driver's properties, under the accessories tab. Once that has been done, the choice for stapleless finishing will appear in the menu of staple choices.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How can I scan a document and send the scan to my e-mail address?
A shopper on Jul 27, 2017
BEST ANSWER: Hello,

I have attached a link to the manual, on page 146 starts the instructions on scanning to email.
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
how to suppress file name display through web interface?
Phil G on Jul 7, 2017
BEST ANSWER: Hello,
I have checked with our support team and they have indicated that this cannot be done via the web image monitor. The control panel is the only way to currently affect the file name content when scanning.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
Can I print smaller than 8.5 x 11?
Nicholas on Jun 16, 2017
BEST ANSWER: Hello

The MP C6004 can print in the following size ranges:

Width: 3.5" – 12.6" (90 – 320 mm), Length: 5.8" – 49.6" (148 – 1260 mm)
What do the settings need to be on in order to print on vellum paper?
A shopper on May 23, 2017
BEST ANSWER: Hello,

For paper loading you will want to refer to the manual in the link below. For paper thickness you can refer to page 167. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
Does it support TLS?
German A on Mar 30, 2017
BEST ANSWER: Hello

Yes it does. Please see here for instructions: http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/security/int/0110.htm?&seek=tls

Thanks
How do I know if a Fax that I send is received?
A shopper on Mar 13, 2017
BEST ANSWER: Hello,
The attached link is for the user guide for the machine. It will walk you through how to print out a journal of transmissions. This is located in section 4 starting on page 113. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001064/0001064004/VD2417002A_04/D2417002A.pdf

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
Does this product scan two sides of the page at once?
Michael L on Jun 24, 2016
BEST ANSWER: Yes, this is a feature of the machine.