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RICOH MP C2004ex Essential Color Laser Multifunction Printer

MP C2004ex Essential

Color Laser Multifunction Printer

  •   Prints up to 20 ppm, copy, scan, fax
  •   1200x1200 dpi max print resolution
  •   Paper capacity of 1,200 pages
  •   Design workflows with the 10.1" Smart Operation Panel
Call for a Quote: 866-230-2723
8am-5pm CT M-F
  •   Control your multifunction printer with ease, thanks to Workstyle Innovation Technology that simplifies even your most complex tasks. You can tap, drag, swipe and scroll with ease on the 10.1" Smart Operation Panel to create unique workflows. It also provides easy integration with smart devices through mobile print solutions, plus near field communications (NFC) capabilities. NFC lets users connect to an MFP by simply touching a smart device (loaded with Smart Device Connector App) to the unit — without joining the office network or having to authenticate.
  •   Transform your MFP into an information portal. The standard Hard Disk Drive enables features like locked / hold / stored print, printing from (and scanning to) portable media, data overwrite, encryption features, and more.
  •   Print more complex color PDF files with PostScript3 Emulation and access additional features like PDF direct print, printing from a Mac OS and mail-to-print.
  •   Manage your fax workflow quickly and conveniently. Fax Option Type M19 adds G3, internet, LAN FAX and IP faxing capabilities to your MFP.
  •   Get extra storage for your paper and supplies — and raise your unit to an optimal height for your workers — with the Cabinet Type F.
  •   Remotely manage your printer fleet with @Remote. This internet-based tool lets you monitor your device usage, automate meter reads and toner alerts, and quickly alert your service provider of problems to shorten downtime and improve service.
  •   Reduce the downtime and service calls on your units. The ESP XG-PCS-15D Power Filter helps condition your inbound power source, leading to fewer work disruptions and better performance.
Choose the best multifunction printer configuration for your needs. Designed with the most popular combination of features and benefits, our Signature Series lets you choose the best multifunction printer configuration for your business needs. Choose from a base model that you can fully configure yourself, or save time and streamline installation with the MP C2004ex Essential, Plus or Performance models.

Compare Features

MP C2004ex Essential

MP C2004ex Essential

Best Used For

Small offices and workgroups — accessorize your way

Small offices and workgroups — entry level users

Small offices with mid range print volumes

Small to medium offices and workgroups with booklet finishing needs

Function

Copy, Print, Scan, Optional Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Paper Capacity

1,200 pages, up to 2,300 pages with optional trays

1,200 pages

1,200 pages

2,300 pages

Finishing

Optional

None

500 sheet internal finisher (stapling)

1,000 sheet external finisher (booklet, stapling)

Additional Features

Smart Operation Panel, PostScript3 Emulation, all other features optional

Smart Operation Panel, PostScript3 Emulation, @Remote, Hard Drive, Cabinet, Power Filter

Smart Operation Panel, PostScript3 Emulation, @Remote, Hard Drive, Cabinet, Power Filter

Smart Operation Panel, PostScript3 Emulation, @Remote, Hard Drive, Power Filter

Need more information?

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

20 ppm B&W & FC (LTR)

First Page Out Time

7.6/5.4 seconds

Warm-Up Time

26 seconds

Recovery Time From Sleep Mode

7.1 seconds

Resolution

600 dpi

System Memory

2 GB RAM/250GB HDD Standard

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Automatic Reversing Document Feeder (ARDF)

Original Capacity: 100 sheets
Original Size: 5.5" x 8.5" – 11" x 17" (A5-A3)
Paper Weight: Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 -34 lb. Bond (52 - 128 g/m2)

Zoom Range

25% - 400% in 1% increments

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4)
2nd, 3rd, 4th, Paper Trays: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12.6" x 18", Envelopes
Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/166 lb. Index (52 - 300 g/m2)
Duplex Unit: 14 -34lb. Bond (52 - 169 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes*, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Standard Output Capacity

500 sheets

Maximum Monthly Volume

40000

Power Source

120V - 127V, 60Hz, 12A

Typical Electricity Consumption (TEC)

0.7 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.8W

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27.0" x 35.92" (587 mm x 685 mm x 913 mm) (includes ARDF)

Weight

197 lbs., 89.2 kg (Includes ARDF)

 

*Tray 2 and Bypass Tray Only
**Bypass Tray Only
***Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.33 GHz

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows® Vista/7/8.1/Server 2008/Server 2008R2/Server2012/Server2012R2/Server 2016, Unix: Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix XenDesktop 7.0/7.1, XenApp 6.5/7.5, Mac OS X v.10.9 or later, SAP R/3, SAP S/4, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PostScript®3 Emulation, PDF Direct Print Emulation

Font Support

Standard: PCL: 45 Roman fonts + 13 International fonts
PostScript®3 Emulation: 80 Roman fonts + 13 International fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

80 ipm (200 dpi/300 dpi)

Scanning Resolution

B&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Fax Option Type

Type M19

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2; Color: JPEG

Scanning Speed

Up to 58 spm - standard and detail modes (A4)

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

Memory

Standard: 4 MB (approx. 320 pages)

Max Auto Dials

2,000 Quick/Speed Dial numbers

Group Dials

100 Group Dial numbers

Additional Features

Cabinet

Cabinet Type F
Dimensions (WxDxH): 23.1" x 26.7" x 10" (586 x 679 x 256 mm)
Weight: Less than 32.3 lbs. (13.25 kg)

 

Ink & Toner

 
 

Consumables

 
 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 3 questions Browse 3 questions and 3 answers
Does this unit has built-in mail server or i have to use my own email sever for doing the scan to emails?
daye1997 on Feb 22, 2018
BEST ANSWER: Hello,

The MPC2004ex does not have an internal email server. It needs to be pointed to an email server external to itself and has fields where that information is to be programmed. The following link is to the entry within our customer knowledgebase that guides through how to program and use Scan to Email. This should prove helpful to you - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/240670/p/8252/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Can this model scan a 2-sided page?
A shopper on Dec 5, 2017
BEST ANSWER: Hello,

Yes, this machine can scan a 2 sided page.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Can I print from iPhone?
A shopper on Sep 22, 2017
BEST ANSWER: Hello,

Yes, this machine comes with the ability to print from your iPhone.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you