The strategy and improvements were projected to save UK more than $22 million over six years, reduce energy consumption and standardize equipment and supplies. Following the pilot, word spread quickly and many departments were eager to implement the new MPS strategies, which delivered:
- A price per impression plan with varied pricing for monochrome and color output.
- Guaranteed service level response times, usage activity reports and simplified billing processes.
- Eco-friendly initiatives to reduce paper waste, promote recycling and encourage email and paperless faxing.
- Plans to implement mobile printing technology.
"Ricoh listened to us, which I believe helped them get to the actual source of the problems. It's obvious that they have experience accommodating the unique needs of higher education," said the UK Associate Director of Purchasing.