Automating business processes has led to improvements both big and small. TBCC can now track down electronic documents in minutes, if not seconds. Their payroll department, for instance, has saved 65 weeks of college-wide manpower time annually by automating its business process. And 22 other similar projects are underway, demonstrating their commitment to continuous process improvement.
"Our entire campus is mobilized around the notion that students are our customers and we need to do things of value for them. Ricoh and DocuWare have helped us free up time to serve our students better," said Ray Hoyt, Title III project director at Tillamook Bay Community College.