How do I...
Why Ricoh
Digitize
Business Size/Type
Equipment
Supplies & Accessories
Technology Services Resources
Additional Resources
Customer Support
For The Macomb Group, a leading distributor of pipe fittings and valves, their workflow was paper intensive — generating over 4 million documents per year.
This led to a vicious cycle of storing and moving files to new locations every six months. The amount of accumulated documents was so bad that Macomb's CIO, Jeff Fouchia, decided the company needed to find a better way to manage its information. In addition to improved document management, the company wanted to:
After looking at a number of potential partners, Macomb decided that our solutions’ functionality, simple workflows, seamless integration with their Enterprise Resource Planning software, and competitive price helped us stand out from the rest.
Scan invoices and checks.
Help meet regulatory compliance standards.
Capture critical documents associated with a sales order.
With 18 locations in Michigan, Ohio, Pennsylvania, Kentucky and Tennessee, The Macomb Group is ranked in the “Top Ten” nationally as a wholesale distributor of pipes, valves and fittings (PVF).
And since their paper documents are now digital, the company’s files are now immediately available at any of their 18 locations — enhancing information mobility across the organization. The digitized information also provides another layer of backup protection from fire or other incidents, leading to greater peace of mind. The next step for The Macomb Group is to extend the system to its other ancillary businesses such as a pipe insulation contracting company it recently acquired, too.