Because of an outdated device fleet, printing costs and energy consumption were higher than what Denver, Co-based Regis University wanted. After responding to the school’s RFP, we developed a print management strategy that included upgrading their equipment and taking over management of their print, copy and mail center. Based on our ideas for cost control and our strength with managed document services (MDS), Regis felt we were the right partner for them.
After we performed a two-day analysis of their print center operations and a full accounting and mapping of devices, we discovered a fleet of thousands, consisting of more than 100 different models. The discovery surprised the school’s staff, who didn't realize the sheer volume and mix of devices they had.
With the groundwork complete, the next step was to begin the actual equipment upgrade. For many staff members, the change was not a welcome one. In fact, some were so afraid of losing their inkjet printers that they even ran some Ricoh reps out of their offices.
To manage the number of devices in the fleet, faculty and staff have to fill out forms before any new equipment enters a building. The students are thrilled about the new services because they can now print in color at multiple campus locations and use MFPs to make copies within their print quotas. Future plans include using Equitrac to help implement print behavior modification and enable wireless access and mobile printing for faculty, staff and students.