"The speed and expanse of what OpenAxes can ingest is the real wow. It's a very powerful product and my wheels are turning about how we can use it in other areas," said Chris Henrichsen, Risk Business Segment Leader at Discount Tire.
Discount Tire agreed to a six month proof-of-concept so they could experience and test the OpenAxes solution through Ricoh's eDiscovery Managed Services. OpenAxes, a Software-as-a-Service (SaaS) solution, is an on-premise identification, collection, smart culling and legal hold technology solution.
Ricoh's eDiscovery team implemented OpenAxes for Discount Tire quickly, prioritizing the automation of their legal hold process. Now, Discount Tire is better prepared in the event of litigation.