Social collaboration is more than just social media brought inside the workplace. It is a way to break down the ‘silos’ of cubicle walls, departments or branch offices. And when everyone’s on board, it can greatly improve transparency and workflow within the enterprise. But getting everyone on board is difficult. To drive employees to use a single platform or set of tools, they must be help people discover, connect form teams, and collaborate with one another throughout the enterprise.
Although not every tool offers the exact same features, social collaboration software generally offers: