In the past, technology change was implemented from on high. If employees grumbled, that was their problem. But in today’s world of instant feedback, social media, and company-review sites, that top-down attitude no longer works.
The best course for technology executives is to communicate with their employees about changes in advance, get their feedback after implementation, and be willing to make modifications when possible. Not only will doing so make your teams feel more involved in the company’s changes and help establish a more collaborative culture, but it can also lead to more productive teams.
Another thing that makes technology changes slightly easier is that, on a day-to-day level, changes are incremental. Developers are releasing products more rapidly, then refining and fixing them through updates.
But even minor changes can drive employees crazy, especially when they contain bugs, as new releases usually do. Preparation and testing are essential.