Most IT departments would welcome a more efficient approach to print management. However, many are reluctant to begin the work it would take to optimize their infrastructure, which includes:
All of this time and effort doesn’t even begin to cover other tasks that come with maintaining a local print infrastructure — like resetting print queues and rebooting print servers. When printing issues demand the attention of managers, you start to realize that offloading print management to the cloud may be a better option.
Without the need to manage print, IT employees have more time to enhance and expand their skill sets so they can support a larger variety of business objectives. According to Newman, “Reskilling existing teams will be necessary to maintain agility, so it’s important to construct a team of employees who can handle the peaks and valleys of business.”2 In other words, your IT employees need time to train on new technologies so they can continuously become more capable of supporting business strategies.