Today’s intersection of technology and business processes is increasing the need for managed IT services. In fact, it’s now looked at by company leaders as not just an instrumental asset, but a strategic business asset.
Because of this, businesses are increasingly lowering their risk and improving efficiency by using managed IT services
to handle some of the load. More than two-thirds of businesses surveyed by CompTIA1
, a computer technology trade association, said they used external IT firm services within the past year.
Many providers offer services a la carte
. Most companies get help with one or several applications, such as email hosting, CRM applications, storage, network monitoring, or backup and recovery. These providers augment in-house IT in a collaborative effort.
Chances are, your small business IT department (or person) will appreciate some support. It takes a load off their plate by having enterprise-grade service monitoring desktops, servers, and networks, not just during business hours, but 24/7.
Hosting is another big benefit. Managing an in-house email system is an enormous time sink, and employees probably complain that it’s clunky. Letting a cloud provider host it not only frees up IT, it gives your staff a better product.
Modern cloud services also take much of the legwork out of keeping applications up to date by pushing automatic patches. This can go a long way toward keeping your business safe and remove a time-consuming and tedious process for IT.