It’s ironic, because in some ways we’re more connected than ever. Supply chains are global, and employees and contractors are no longer chained to their desks — with a smartphone or a laptop, they can work from anywhere. But too often they find themselves buried under an avalanche of email because employers tend not to offer tools that could get them out from under it. According to an IDC report, only 27 percent of companies provide collaboration tools to all employees, and only 30 percent provide basic web conferencing.
Workers also waste time searching for the information they need. The more there is, the harder it is to find it.
Collaboration works best when it’s standardized throughout an organization. But often, it develops — or doesn’t — according to the whims of individual employees. Many millennial workers love to collaborate through social media and cloud-based communications platforms, seeing them as a seamless and efficient way to share information.
However, these tools can pose security issues when used in an unsanctioned fashion, or they can prove ineffective if not shared by everyone. Some more tenured workers, immersed in a more traditional office culture for years, require face-to-face engagement to collaborate effectively. They may find digital collaboration impersonal or lacking nuance.