IDC defines security as "solutions and services to address security, including device-level features and capabilities, software solutions, or professional and managed services with core competencies in threat-level assessment, detection, and remediation capabilities."
The study evaluated both device-level endpoint security and protection of data/content. In particular, researchers looked for capabilities such as:
IDC MarketScape study cites Ricoh as a leader in services solutions and
services worldwide. According to the report, our security solutions
portfolio, combined with core competencies in managed services,
infrastructure services, workflow services and software development,
help position Ricoh as one of the leading vendors for addressing
The report went on to say a global service delivery model enables Ricoh to deliver consulting services in a standard and consistent manner, which helps set us apart from many competitors. The IDC MarketScape highlighted security offerings that fan out from the device at the core through the user interface, embedded applications, network, server and services. Ricoh offers built-in security features that come standard with its office-class multifunction printers.
Security solutions and services
Managed security services
The IDC MarketScape study recommends Ricoh for:
When seeking a security partner, IDC MarketScape recommends looking for: