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How to stay in touch with off-site workers

by Julia Stuhltrager

Summary

Considerations to encourage remote collaboration

Time: 4 minute read

With so many remote workers today, staying in touch requires more than just a smartphone. Demanding schedules, unexpected disruptions, and constantly changing customer and partner needs can make remote work a real challenge. And with so much going on in our fast-paced business world, we simply don’t have time to be out of touch with co-workers.

 

In fact, we need to be in regular communication with them – wherever they are working.

 

We also need access to all critical business information whenever we need it. 

 

While most employees have smartphones, research shows that meaningful communication and collaboration with off-site workers can present a challenge. Quite simply, far too many remote workers don’t feel connected to their organizations. As a result, productivity and communication suffer.

 

To empower your workforce, you need tools specifically designed for collaboration to meet every employees’ unique and specific needs.

​Sharing information is easy with remote collaboration tools that make use of the cloud. And it takes powerful tools like these, intended specifically for business communications, to make collaboration over long distance as interactive and productive as meeting in person.

Connect your team in a meaningful way

What does it mean to be connected? It means being able to: 

  • Speak with, meet, and engage with employees and coworkers when needed 
  • Work and collaborate with them in a way that makes everyone productive
  • Easily share information while keeping it secured. 
 
Yet, according to a survey of 500 remote workers in the U.S.,1 this sort of connection isn’t all that easy:

 

  • 84 percent said that working remotely means they can’t collaborate effectively
  • 43 percent claimed they lack the information they need to complete their work
  • 54 percent reported that being away from the office diminishes their productivity

If employees aren’t getting what they need, then companies need to find ways to make it happen, especially in our ever-evolving world of business. But how can we do that?

 

 

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Communication and collaboration in a mobile world

When meeting with your team in the same room is impossible, meeting over video is the next best thing. With all the videoconferencing tools available today, it seems like video meetings should be a seamless and unexceptional way of getting work done. But in a KRC Research survey commissioned by Ricoh, more than 80 percent of workers did not agree that videoconferencing and real-time collaboration was “very easy” for them to do.

That’s why unified communications tools are so vital for connecting a remote workforce. Using a videoconferencing console that requires no special knowledge or complicated hookups to operate can help remove barriers to collaboration. These all-in-one style tools, which can include everything from a camera to an address book, can be used both in the field and in the office — any room with an electrical outlet, really — providing the same level of connectivity no matter where you are. A truly business-ready solution will even allow workers to connect to these meetings using just their phones.

 

Sharing information is easy with remote collaboration tools that make use of cloud services. And it takes powerful tools like these, intended specifically for business communications, to make collaboration over long distance as interactive and productive as meeting in person.

Sometimes, it can be easy for a company to think that remote and mobile workers have what they need. Often, this is not the case. When it’s not, productivity and collaboration suffer as a result. 

Whether you’re building a team or equipping the one you have, you need to give direction and support. This requires you organize, equip, and empower with scalable technologies that bring everyone together, just like as if you were in an office.


Fortunately, technology today makes it possible to connect your teams wherever they are working.

Have questions or need a solution to make your business friendly for remote workers? Contact us. Our experts and consultants are ready to help.
 
 

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1 Business News Daily. 13 June 2012