Be honest. How much time do you spend looking for things at work?
Every second spent looking for a file or document is money wasted — so it would seem that having the ability to quickly find the information you’re looking for at any time should be a priority for every company. But it’s not always that easy, of course. Between investment costs, institutional barriers and other roadblocks, there are a lot of reasons that search isn’t prioritized in many company budgets.
Meanwhile, the companies that have invested in search boosted employee productivity by 9 percent, revenue went up 18 percent, operational costs fell by $30 million, and it cut the time spent on business processes by more than half. When you give workers the ability to access information quickly and efficiently, the results compound on themselves, as these top performers found out.
The lesson, of course, is that it might be time to rethink priorities.