In old-fashioned mailrooms, too much space is devoted to mailboxes designed for letters in envelopes and too little space to the growing volume of larger packages. When campuses reengineer the physical space, technology and workflows, they can support the way students live today. Ricoh has done this for Florida International University
, Lehigh University, Loyola University Maryland and the University of South Alabama. Students can pick up mail without wasting time standing in long lines:
• Packages are tracked throughout the mailcenter using a barcode system.
• Addressees receive email notification that a letter or package has arrived.
• To pick up mail and packages, students visit the mailcenter and swipe their student ID card at a self-service kiosk.
• Mailcenter staffers are alerted by the card swipe, retrieve the items and present them to the student when he or she reaches the counter.