If you’re happy with your internet-based phone system, you’re not the only one.
Hackers love VoIP. It was developed before broadband and modern cybersecurity threats. Though most providers now offer security, the service has traditionally lagged behind its computer-based peers in safety measures, and is scrambling to catch up.
Why would anyone want to hack into your phone system?
For hackers, it can be a gold mine. Here’s just a partial list of things they can do:
Perhaps you think your company is too small or low-profile to attract attention from hackers — but don't count on it. Hackers are like burglars: They aren’t necessarily looking for the richest house on the block, but the easiest to break into.
The internet makes it easy for them. Many hackers use Shodan, which has been described as “the world’s most dangerous search engine,” because it describes the IT characteristics and weaknesses of sites that can be hacked.
Make sure your VoIP provider offers multiple layers of security. Here are some protocols your IT manager should ask about:
Besides installing security measures, you should regularly audit your VoIP system for suspicious activity and disallow calls to countries you don’t do business with.