According to a Frost & Sullivan report1, the rise of Shadow IT is a direct result of employees finding organization-approved tech tools not particularly helpful nor easy to use, resulting in a long learning curve. The end result? Employees fail to achieve their goals, productivity is hindered, and money is lost.
Therefore, you need to close this gap, embracing BYOD and the use of productivity apps. This responsibility falls squarely on the shoulders of your CIO. Instead of bottlenecking productivity, CIOs need to encourage employees to stay productive while being conscious of risks. The old-school CIOs want to protect their domain, but successful and adaptive CIOs want to embrace today’s technologies while being mindful of data privacy, security and safety.
Employees will always find ways to use their preferred tools without considering the ramifications. Therefore, it is your CIO who can end Shadow IT by being more tolerant towards mobility and taking initiatives to make it happen, the way you want it to happen, and under your watch.