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benefits of digtized workflow

Benefits of digitized workflow extend beyond cost savings

by Michael Campana
 

Have any of your patients ever scoured the Internet and self-diagnosed to avoid spending time at the hospital?

Results of a recent survey conducted by Harris Poll on behalf of Ricoh USA, Inc. revealed that a staggering 60 percent of patients said that they would rather search treatments on the Internet for non-life threatening medical issues than have to deal with the paperwork required to see a medical professional.


A staggering 60 percent of patients said that they would rather search treatments on the Internet for non-life threatening medical issues than have to deal with the paperwork required to see a medical professional.

 

There’s no doubt that the healthcare industry is under pressure from government regulations such as the Affordable Care Act (ACA) to rely more heavily on technology to digitize records and cut costs. However, as revealed through the Harris Poll findings, pressure to move away from paper records is also a key driver behind increasing patient satisfaction. Among more than 2,000 U.S. adults polled, findings included:

  • 77% believe the amount of paperwork hospitals are doing is cutting into the time that they have to spend with patients
  • 74% believe hospitals that employ tablets or other mobile devices are more efficient than the ones that don’t
  • 79% feel more connected to healthcare providers who don’t spend a lot of time dealing with paperwork
  • 85% feel more comfortable about the quality of care they’re receiving if the hospital is using the latest technologies
If you’ve ever dealt with the frustration of paperwork within your own healthcare organization, then you can likely relate to these sentiments.

Every step toward optimizing your workflow to achieve information mobility — the ability to capture, access and share data throughout your organization regardless of time, place or device — counts when working to increase productivity and improve patient care and cost savings. Taking a close look at your information flow to uncover gaps where information is getting misprocessed can help you achieve information mobility — and ultimately help you build a more efficient healthcare organization.

Digitize your workflows with connected care

Make sure your organization is ready for the benefits and challenges of information mobility and digitized workflows. 
 
Michael Campana
Michael Campana joined Ricoh in 2012 as Senior Manager of Healthcare Marketing. He brings 27 years of experience to the role to lead the market positioning and strategy for Ricoh’s healthcare industry vertical in the Americas. Campana began his career in the healthcare industry upon graduating from the University of South Florida. He has worked for a number of healthcare organizations, including most recently Siemens Medical Solutions Health Services.